We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor hotel - rude staff”
Review of Sunningdale Park

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sunningdale Park
Ranked #5 of 5 Hotels in Ascot
Reviewed 6 May 2014

On arrival the reception was disorganised with a number of people checking in at once. Was given some information on hotel but very little, when arriving at my room I had no idea where the bar restaurant etc were.
The hotel itself is like a college campus, with the rooms being similar, small, with marked carpets and don't feel particularly clean.
I rang to order room service and was told I wasn't able to as there was no credit on my account, I hadn't been asked to leave a card at reception. The staff member who answered the phone was incredibly rude.
Needless to say, I wouldn't recommend and wouldn't stay again.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MissMLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KyranBradley, General Manager at Sunningdale Park, responded to this reviewResponded 14 May 2014

Hello MissMLD

Thank you so much for submitting your personal feedback to Trip Advisor regarding your visit to Sunningdale Park and your comments are noted.

Warm Regards

Kyran Bradley
De Vere Venues Sunningdale Park
T: 01344634362/E:Kbradley@deverevenues.co.uk
Sunningdale Park,Larch Avenue, Ascot ,berkshire, SL5 0QE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,009)
There are newer reviews for Sunningdale Park
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

497 - 503 of 1,009 reviews

Reviewed 4 May 2014

Attending a friends wedding in Ascot / Coworth Park, so needed someone to stay, and Sunningdale Park came to be the cheapest and closest. Still a bit of a drive to everywhere though.

To be honest its a standard hotel, its on this huge complex, there is a map of the hotel, so you should probably look at that first, in some ways the layout is similar to centre parcs, for those who have been - your room will be where ever, and the reception is somewhere far away.

Where we stayed, was close to one of the car park, whenever we need to go reception - we just drove there. Its about 10-15 mins walk

We decided to upgrade our room to the signature - for an extra 20 bucks, it was quite disappointing, thought it would be close to the main reception, nope, our friends who also stayed here, was even closer to reception, some stayed on the floors above us. For signature rooms, you get slightly nicer decor, slightly better bathrooms, and wifi with little bits and bobs. like a large mirror. Maybe I was expecting too much for £20 (like closer to the reception, better location wise), The difference is not huge and after comparing, I could have £20

Overall a decent stay for the cost and location.

Room Tip: Signature room is just nice decor and feel, if you have £20 to spare, go for it. Don't worry abo...
  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank heyphilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KyranBradley, General Manager at Sunningdale Park, responded to this reviewResponded 14 May 2014

Hello Heyphilip,

Thank you so much for submitting your candid feedback to Trip Advisor regarding your recent visit to Sunningdale Park Venue and your comments are noted. The team and I are delighted that overall you enjoyed your stay and we do look forward to welcoming you back very soon!

Warm Regards

Kyran Bradley
De Vere Venues Sunningdale Park
T: 01344634362/E:Kbradley@deverevenues.co.uk
Sunningdale Park,Larch Avenue, Ascot ,berkshire, SL5 0QE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

If you've harboured fond memories of your time in university halls of residence, then this is the place for you! If you want a peaceful and comfortable venue for a business meeting however...this will disappoint you. Cramped, uncomfortable bedrooms, variable wifi & meeting room clocks that do not work - plus extraneous & intrusive noise.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Mrs_Wardell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014 via mobile

My wife hates this place. No mirror in the room. Small pokey rooms. Plumbing poor.
Personally. I have stayed in worse. It's safe and clean. I would stay here again if on my own. But my wife has already said that she will not. I did stay here a couple of years ago but had forgotten what it was like.

Stayed: April 2014, travelled as a couple
Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

Stayed here after moving from an unfortunate stay at Uplands house De Vere with fire alarm problems and no sleep
I cannot fault the property and the staff they were exceptional in helping us settle into a good room and went out of their way to make sure we were happy
We had a lovely bottle of champagne delivered to the room and later in the afternoon the most beautiful bouquet of flowers delivered by the duty manager called Pete for compensation of no sleep the night before at Uplands House
The hotel itself is very well run there is free tea/coffee machines and biscuits around each block of rooms and the grounds are amazing went for a lovely walk around the lake and visited the conference and wedding venue Northcote House in the grounds
All in all I would not hesitate to stay here again and recommend it especially for romantic weekends away and all credit to the staff which makes it stand out from other more expensive hotels in the area

Room Tip: Family rooms and Chaucer signature rooms are better but all rooms are good
  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cruise5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2014

We stayed for 2 nights at Sunningdale Park, in the Chaucer block, Our room was clean and our double bed a good size and very comfortable. The restaurant was quite a way from the room, but it was a pleasant walk through the grounds. We found the staff to be helpful and friendly. The food was good and an excellent choice at breakfast. We would stay again,

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

Although it doesn't look like the average hotel from the outside, (we thought it looked like a sheltered housing complex for the elderly) we were more than happy with the inside - eventually! We, (a family of two adults and a twelve year old) were allocated a room in the bridges block. After travelling seven hours to get there we found the receptionist's directions to our room a little complicated and proceeded to the wrong block and kept trying our key in the door until someone answered it and told us we had the wrong room - embarrassing! On finding our room we were more than happy! Clean, comfortable, free toiletries and a refreshment tray. Free tea, coffee, milk and biscuits were available in reception all day and night. My husband definitely made use of this. He went down each evening to read the complimentary papers over a cup of tea or three. Each morning he made one to take with him when we went out for the day. I've read some of the bad reviews and although I can't comment on the quality of the food as we were too busy to eat at the hotel, everything else was over and above what we had expected for the price we paid (£107 for three night). The only complaint we had was the noise coming from the room above. Put children in a room and tell them to jump off the bed and run from one end of the room to the other, making as much noise as possible for at least 45 minutes and this describes what happened each night of our stay. If we ever need a hotel in this area in the future we would definitely return (hoping the family above decide not to!)

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Emopaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KyranBradley, General Manager at Sunningdale Park, responded to this reviewResponded 15 April 2014

Hello Emopaz

Thank you so much for submitting your candid feedback to Trip Advisor regarding your recent visit to Sunningdale Park Venue and your comments are noted. The team and I are delighted that overall you enjoyed your stay and we do look forward to welcoming you back very soon!

Warm Regards

Kyran Bradley
De Vere Venues Sunningdale Park
T: 01344634362/E:Kbradley@deverevenues.co.uk
Sunningdale Park,Larch Avenue, Ascot ,berkshire, SL5 0QE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ascot
0.9 mi away
Macdonald Berystede Hotel & Spa
0.5 mi away
Highclere Hotel
Highclere Hotel
#4 of 5 in Ascot
166 reviews
0.6 mi away
Royal Berkshire Hotel
Royal Berkshire Hotel
#1 of 2 in Sunninghill
705 reviews
Show Prices
Show Prices
Show Prices
4.4 mi away
Hilton Bracknell
Hilton Bracknell
#5 of 7 in Bracknell
2,063 reviews
1.1 mi away
Coworth Park - Dorchester Collection
4.2 mi away
Stirrups Country House Hotel
Show Prices
Show Prices
Show Prices

Been to Sunningdale Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunningdale Park

Address: Larch Avenue, Ascot SL5 0QE, England (Formerly De Vere Venues Sunningdale Park)
Phone Number:
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Ascot
Price Range: £61 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunningdale Park 4*
Number of rooms: 272
Official Description (provided by the hotel):
Sunningdale Park in Ascot is a modern hotel that offers bedroom accommodation in over 65 acres of landscaped gardens and natural woodland. The hotel offers stylish bedrooms, free Wi-Fi, free parking and a take-away breakfast box only. A gym is also available. Easily accessible from several major motorways including the M3, M4, and M25 and just 30 minutes from Heathrow, the hotel is well-placed for business traveller stays during the week. An easy reach to London and close proximity to some great local attractions including Ascot Racecourse, LEGOLAND and the majestic town of Windsor, the hotel is also a convenient and cost-effective base for weekend breaks to the area. Please note there is no restaurant or bar at the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Hotels.com, Ebookers, LateRooms, Evoline ltd, 5viajes2012 S.L. and Cancelon so you can book your Sunningdale Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sunningdale Park Ascot, Berkshire
Sunningdale Park Hotel Ascot

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing