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“Bad smells and Miserable staff”

The Windsor Castle Pub
Ranked #34 of 160 Restaurants in Maidenhead
Certificate of Excellence
Cuisines: Contemporary
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 5 July 2014 via mobile

This is the second time we'd visited the Windsor Castle pub in Maidenhead as it is only a short walk from our home.
On our first experience we enjoyed some of the food, especially the huge fish and chips meal. But had to endure the horrid, urinal /toilet smell that lurked around the dining room as well as dirty drinking glasses smeared with lipstick! The staff were truly miserable and moped about chatting amongst each other. They just treated us like more of a nuisance than customers. We thought perhaps this was just a one off bad experience and some months later visited again.
The atmosphere was even worst! Still the horrible damp toilet smells and rude, slothenly staff! The waitress looked so put out by our custom she just grunted at us when spoken to. When I asked for a highchair for my baby I was presented with a disgusting, filthy food encrusted chair. The smell in the dining room was so off putting we asked if we could sit outside, only to have the bar manager? make snide comments about us under his breathe. So we left. And won't be returning.
I would recommend looking elsewhere for somewhere to eat, if you enjoy friendly welcoming staff because there aren't any here.

5  Thank Gizmorella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 - 99 of 133 reviews

Reviewed 18 May 2014

We visit Maidenhead on a fairly regular basis and also make a point of visiting the "Windsor Castle" - we've never had a bad meal yet. The Fish and Chips is always an excellent choice.

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3  Thank Tony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2014

I've visited the Windsor Castle a couple of times recently and have never been disappointed.
Great atmosphere- the staff are really friendly and welcoming and the food is great. If you are stuck for dessert, try the cheesecake- AMAZING!
We have had some fantastic evenings at the Windsor Castle and would definitely recommend to others.

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2  Thank 1Flossie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

Good night had at the Windsor Castle - dog friendly pub with friendly regulars who were most welcoming. Food was OK but not outstanding - but not expensive.

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Thank dansvotremaison_com
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

We had a most enjoyable meal! Service was friendly and efficient and meals were well presented and excellent value.The fish was especially fresh but the batter perhaps a little on the heavy side.

You need to bring a good appetite because the portions are on the generous side.

We would certainly return.

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Thank Hamish42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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