We booked this hotel months in advance via Booking.com for a special occasion nearby. We had confirmation of an executive room which should have been refurbished with view of the river. When we arrived we given a room (402) in the lodge across the car park from the main building. The room was vert tired and did not appear to match the description of an executive room. When we raised this issue we were told there were two types of executive room and we had been allocated the 2 person version, larger ones were only for bigger groups. We fell for this at the time but the following day we checked the wesite to discover there are 3 room types double, family and executive and looking at the pictures we had obviously been allocated a double whilst paying for an executive! Needless to say we have taken this up with the hotel.
My advice if you are going to stay is to confirm exactly what you are paying for and avoid room 402. We will not be going back any time soon.
- Official Description (provided by the hotel):
- Situated on the banks of the River Thames by Maidenhead Bridge, this splendid Edwardian building provides the gateway to Maidenhead, just half a mile away. Car parking for guests. Housing a total of 52 bedrooms, with 18 situated in the Waterside Lodge which is sited to the rear of the main building. Many of the well appointed bedrooms offer superb river views and others balconies, which overlook the terraces and River Thames. The Hotel has a renowned restaurant and bar in The Blue River Cafe which has been the place to be for over a decade with its fantastic food and lively atmosphere. ... more less
- Reservation Options:
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- Also Known As:
- Thames Riviera Maidenhead
- Thames Riviera Hotel
- The Thames Riviera Hotel Maidenhead, Berkshire