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“Shouldn’t have bothered with the boat!”
Review of French Brothers

French Brothers
Certificate of Excellence
More attraction details
Attraction details
Owner description: Boat trips on the river Thames. Public trips depart from Windsor Promenade, Maidenhead Promenade and the Runnymede Boathouse (please refer to the MAPS section of our website). The address listed here refers to office and administration only.
Reviewed 5 weeks ago via mobile

Booked French brothers for our Christmas party and although we had a good night as it was a great bunch of people we shouldn’t have bothered with the boat and had it somewhere else.
The food was awful, a grilled turkey breast in a slightly stale bun with an unexciting salad; no veggie option meant the vegetarians in the party paid £48pp for some lettuce leaves!
Head height is an issue, two guys over 6,3” couldn’t stand up straight anywhere on the boat.
The boat was run down with old plastic chairs and no loo roll for the first 30mins of the trip!
Simply not worth the money!

Date of experience: December 2018
Thank FarAway801612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Manager at French Brothers, responded to this reviewResponded 4 weeks ago

Thank you for your review.

We cater for the individual dietary requirements of guests on each event to ensure that their dietary needs are met. The dietary requirements were confirmed to us on the 30th November. This included dairy free and gluten free meals along with a vegan. The meal as prepared was suitable for dairy and gluten free diets, and the vegan was provided with a Portobello mushroom, sweet potato and stout pie. To reiterate I have checked and all of the special dietary elements ordered were on board.

As there was no request for any vegetarian meals, of course none were provided. We feel it is really unfair to criticise the catering on that basis of a lack of an element that was not physically requested.

To put things into perspective the Christmas party at £48 per person that was booked consists of the following:

Exclusive private charter of a vessel for 24 guests
Disco with live DJ
Christmas decorations
Hot BBQ meal

The menu consisted of:
BBQ turkey,
Hot new potatoes,
selection of 3 salads
(waldorf salad, crunchy coleslaw and tomato and grape),
Roll and butter,
Chef's selection of desserts

We are confident that readers of this review will agree that this is outstanding value for money.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (974)
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"boat trip"
in 116 reviews
"cream tea"
in 53 reviews
"minute trip"
in 49 reviews
"top deck"
in 39 reviews
"hour cruise"
in 35 reviews
"boveney lock"
in 26 reviews
"lovely trip"
in 30 reviews
"interesting commentary"
in 23 reviews
"pre recorded commentary"
in 17 reviews
"steam boat"
in 16 reviews
"running commentary"
in 22 reviews
"friendly crew"
in 14 reviews
"recommend this trip"
in 15 reviews
"windsor racecourse"
in 19 reviews
"return journey"
in 9 reviews
"magna carta"
in 10 reviews
"hampton court"
in 28 reviews
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2 - 6 of 974 reviews

Reviewed 5 weeks ago

Date of experience: October 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2018

Date of experience: October 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2018

had a wonderful saturday dinner time ride down the Thames. Well worth the £9.00. Drinks on board not over priced and the staff were very friendly. Evan though it was raining well worth a visit.

Date of experience: December 2018
Thank david t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 November 2018 via mobile

There Is much Better places in Town
I will not suggest It.......
Cheap food cheap service...boring Place
Not returning...avoid

Date of experience: November 2018
Thank argentinao2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Manager at French Brothers, responded to this reviewResponded 23 November 2018

You have appeared to review us by mistake, we are a boat company and not a restaurant.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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