Stylishly decorated rooms with Bose docking stations. I had a lovely (toy) wooden cow in my room (Ash room) which added a novel touch. The rooms were VERY hot over night and most of our group struggled to sleep because of this. The beds were very comfortable though.
Unfortunately the service let them down upon check out - they offered to put our bags in our cars to help us with a quick getaway after our onsite meeting (it's an underground carpark with a restricted number of parking spaces. They insist on the valet parking service, hence the offer of taking your bags down for you) but the gentleman that was in charge of this seemed to get very confused and made what should have been an excellent customer service touch became a protracted discussion resulting in frustration on both sides.
Breakfast was unfortunately awful! We ordered hot drinks and a hot breakfast with toast. Not remotely complicated! The overcooked, dry baked beans arrived before the drinks and were left going cold whilst we had to repeatedly ask out waiter to bring the toast!
I'd still stay here again though, it's a stylish hotel in a great location.
- Official Description (provided by the hotel):
- Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more less
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