Once again the Macdonald chain of hotels has come up trumps with its Windsor hotel.
Ideally situated in the town centre opposite the quirky Crooked House of Windsor, it's quaint high street entrance complete with topiary hanging crowns, is deceiving to how big the actual hotel is. It has more of a boutique townhouse feel to it, than some of the other Macdonald hotels we've stayed in but that is just the kind of style that we like in a hotel.
It looks clean, modern and sultry whilst also maintaining a good level of customer service. We were greeted by a smiling enthusiastic and chatty member of staff at check-in, who processed our arrival in an efficient and friendly manner.
We stayed in a Classic Double which although is considered the "cheapest" of the room options on offer, it is styled and presented in as equally a high standard as the rest of the hotel. As soon as we left the lifts up to our floor, we picked up on the subtle lavender scent that had been used in the pale purple themed corridors and in the rooms. There is lavender flavoured toiletries and hangers in the wardrobe with lavender pouches also. Small and unexpected touches to make the room feel that bit more special than your standard room.
Free wi-fi and a television with Freeview channel choices were other welcome additions.
We visited Windsor for a weekend break from London, and being new to the area and not knowing where best to go for an evening meal, we opted to eat in the hotel's restaurant Caley's - which is unusual for us, as we usually like to venture out of the hotel for an evening meal. The service was great and the food was reasonably priced for what is essentially a range of steak and meat grills. Both my partner and I were satisfied with our meals. My only criticism was the half-chicken I ordered was fairly small in size and the quality of the meat on the chicken was so poor that I didn't feel I had my money's worth in terms of the meat that would have been nice to eat.
The staff in the restaurant were as attentive and friendly as the staff at Reception.
After dinner we went back to our room and asked the concierge if a bucket of ice could be delivered to the room. This was done no problem and the delivery of the ice was efficient too.
We thoroughly enjoyed our stay and hope to return again in the future. We both agreed that we should visit more Macdonald hotels because we are rarely left disappointed by them.
- Official Description (provided by the hotel):
- Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more less
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