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“Excellent hotel in centre of Windsor...”

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Macdonald Windsor Hotel
Ranked #1 of 19 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Reviewed 30 November 2013

We stayed at the Macdonald Windsor for 2 nights at the end of October. The location is excellent, being right in the centre of Windsor and virtually opposite the castle. We found all staff (reception, bar, restaurant etc) to be friendly and polite.

Our room (Executive Suite) was fantastic. The room was spacious with modern and tasteful decor and a view of the castle.

Breakfast was good, with a cold buffet selection and cooked breakfast menu. We also ate in the restaurant one evening and found it to be just as good.

We really enjoyed our stay at the Macdonald Windsor (particularly as we got engaged!) and would definitely return and recommend to others.

  • Stayed: October 2013, travelled as a couple
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Thank P_Rowberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 5 December 2013

Dear Guest

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay - congratulations on your engagement!

I was delighted to note that you had such an enjoyable stay, especially our location, your breakfast experience and your bedroom.

It is great to know that the team were friendly and polite and that you will return - we look forward to welcoming you.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,078 - 2,084 of 2,970 reviews

Reviewed 30 November 2013

I stayed here for 2 nights in November as a part of a business workshop. The hotel is fairly new and is appointed in a modern fashion and this extends to the rooms. The bathroom has a nice large shower with great overhead rose for a good drenching. There are some nice touches including luxury bedding and in room iron, robe and slippers.

The food in the hotel overall was great - traditional dishes that were presented in a fresh modern way and the breakfast was equally good.

Overall it is nearly impossible to beat the location. Right in the heart of the city - across the road from the castle with a plethora of shops and restaurants nearby make it the perfect base.

I would stay there again if visiting Windsor and it certainly would be my first choice hotel in the city.

Room Tip: I stayed in room 212 which was quiet but had no real view.
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  • Stayed: November 2013, travelled on business
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1  Thank ronski9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 5 December 2013

Dear Guest

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay - particularly your room, the food you experienced and our location.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2013

I picked the hotel through a recommendation for my wife's birthday.And they were not wrong. From the moment we arrived we knew this was the right choice. The valet parking was fantastic and the service was exceptional. A great start! We had drinks in the bar by the log fire and the decor was very modern. Again service fantastic. We asked for an upgrade but the hotel was fully booked. There was no need. The room was perfect, arrived back from shopping etc and a birthday card from the hotel team and two cup cakes wishing my wife a great birthday. Great touch.The breakfast was top draw. If you want a great modern hotel,location, fantastic service then this hotel would be the one. Enjoy if you stay there!!

Stayed: October 2013, travelled as a couple
Thank Nathbutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 5 December 2013

Dear Guest

Thanks for taking the time to review the hotel following your recent visit for your wife's birthday. I was really pleased to learn that the team took special care of you and you enjoyed the valet parking and your breakfast experience.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2013

My husband and I have just spent a night at the Macdonald Windsor hotel and we were pleasantly surprised with this treasure of a hotel. The staff are very courteous and helpful, the hotel is tastefully decorated, up to date and modern and the breakfast is filling and fab! Situated on the high street, the location is perfect for a shopping trip or theatre visit. If we are ever back in this neck of the woods I'm sure we'll visit again.

  • Stayed: November 2013
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Thank tarasmith13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 28 November 2013

Dear Guest

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay, especially our location and your breakfast experience.

It is great to know that the team were courteous and helpful and that you will return - we look forward to welcoming you.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

We stayed at the Macdonald Windsor for one night whilst travelling in early November. The hotel is very modern, clean and all the staff are very friendly and accommodating. Rooms are very spacious and beds are very comfortable. Great location for Windsor Castle as it is right opposite the hotel. Will definitely stay her again when back in Windsor.

  • Stayed: November 2013, travelled as a couple
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Thank Kjenk72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 28 November 2013

Dear Guest

Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay.

I was delighted to note that you had such an enjoyable stay - we look forward to welcoming you back!

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

Very good in all respects - service, staff, surroundings, cleanliness, efficiency.
A real luxury to be able to arrive 'home', in your hotel room, within 5 minutes or so of deciding you've had enough of the shops.
Having said that, it also applies to the other hotels on the high street here, but even so it's still a novelty for me.
Incidentally, we stayed here on a November 'deal', which roughly meant 2 nights stay for the price of one. Excellent value.

  • Stayed: November 2013, travelled as a couple
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Thank vodkasprite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 28 November 2013

Dear Guest

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoyed your visit, in particular the service from the team, our central location and cleanliness. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2013

A fab hotel, modern yet has the soft touches to make it feel welcoming. We booked on line and got a great deal which included a welcoming glass of champagne and a cheese/meat board for all four of us, all very acceptable plus a £10 credit per room (we booked 2 rooms) to use at the bar. Service was excellent as was the whole experience and it wasn't a problem for the reception to change our room to include a bath (instead of a shower only room), top marks all round. We even got a free newspaper in the morning and vallet service for our car. My guess is that this hotel is only a few years old as everything looks pristine and it all "works", plumbing, electrical a etc. I can't think of a better place to stay this side of London and with great rates I can't see it being beaten, give it a try.

Room Tip: Some rooms only have showers so ask when you book if you prefer a bath
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  • Stayed: November 2013, travelled as a couple
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Thank Chris147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this reviewResponded 28 November 2013

Dear Guest

Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel.

I enjoyed reading your review and appreciate the helpful details you provided. It is lovely to receive feedback of this nature and the team are always encouraged by it.

We look forward to welcoming you back soon.

Best wishes

Beverley Molmans
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 19 Hotels in Windsor
Price Range: £107 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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