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“Simply amazing”

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Macdonald Windsor Hotel
Ranked #1 of 17 Hotels in Windsor
Certificate of Excellence
GreenLeadersGold level
Harrogate
Level Contributor
350 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
“Simply amazing”
5 of 5 bubbles Reviewed 6 March 2014

Stayed here for a couple of weeks whilst working in Windsor; what an amazing spot it is.
Room was large & beautifully decorated with super cool walk in shower, free wi-fi & air-con.
Staff were all absolutely brilliant with a genuine greeting & cheery smile every time I walked past reception; I was even offered help with my bags (can't remember that happening before in England), nothing was too much trouble.
Restaurant was fab but lacked a decent non-meat choice (just like most other hotel restaurants), breakfast was fantastic.
Location is perfect as it is central for everything Windsor has to offer.
Will definitely be coming back here next time I'm in the area.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonny-Northerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

Thank you for your review of the Macdonald Windsor following your recent stay. I was delighted to learn of your enjoyment and that the team looked after you so well!

It was a pleasure to hear of your experience and I really appreciate you taking the time to share your view of the hotel.

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,779 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (413)
Date | Rating
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  • Dutch first
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English first
southampton
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

just back from an amazing stay here...from the valet parking to check in to room to bar to restaurant etc all was perfect...location is fabulous room was stunning as is whole of hotel interior...we will def return soon as only regret was we had only booked one night..and didn't want to leave..

Room Tip: we had an upgraded room (404)but on leaving asked to nip into a standard room for a look..these are...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dubaifairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay, and I have shared your feedback with the team as I know that they will be extremely encouraged by it.

We look forward to welcoming you back soon!

Warm regards

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

This is our 4th visit to the Macdonald Windsor Hotel and as good as ever. Thank you for the beautiful top floor room overlooking the castle and the lovely welcome from all the familiar faces. A particular thank you to the lovely concierge David who is always so charming and personable and makes everything so easy for us just to relax and enjoy our stay. This is a perfect hotel in a perfect location with staff who go the extra mile to make you as comfortable as they can. Thank you to all and can't wait to come back-feels like home now!
Ian and Jo McKinlay.

Room Tip: All rooms are beautiful-just enjoy!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you so well and you enjoyed your room.

We look forward to welcoming you back again soon!

Warm regards

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Great Missenden, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

Just got back home after a fantastic weekend in Windsor. We managed to see everything, visit Eton college, walking past quaint shops on route. Get some shopping in too.

The room was spacious and well decorated (although the view was of a heating vent) we just kept the blind closed. We also seemed to have a room near to a very late party somewhere so it was a little noisy - not that we noticed once we got to sleep!

The staff were really helpful and polite. They tried their best to point us in the direction of the best things to see in Windsor and Eton. We were armed with map and excellent directions to see all the sights of Windsor and Eton.

We got a platter and glass of champagne included in the package and this was very good - enough for a meal. The staff could not be more helpful.

It was well decorated and so near to everything - the castle was right opposite. I would wholeheartedly recommend this hotel.

Room Tip: If you need a quiet room say so I am sure they would assign you accordingly
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

Thank you for taking the time and trouble to submit such a glowing review following your stay at the Macdonald Windsor Hotel.

I was pleased to note that you enjoy your visit, in particular your room, the service from the team and our location. We appreciate such a helpful review.

I will be delighted to share your feedback with the team as I know they will be encouraged by it.

We look forward to welcoming you back very soon!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

Looks tiny from front but very modern and large inside. Great location across from castle entrance.
Car parking via rear street a little tricky but staff are very helpful. On site restaurant does great steaks

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelbourneSaxophone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed your restaurant experience.

We look forward to welcoming you back!

Warm regards

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 February 2014

If you are looking for a first class restaurant with a menu to suit all tatses, excellent staff and a great welcome then Caleys Restaurant in Macdonald Windsor Hotel is the place to eat in Windsor. The prices are very reasonable considering the ambience and first class interior and the food is second to none. They welcome families as well. We used to stay at the hotel but now we're fortunate to live in Windsor and this is our regular place to eat. Try it - you won't be disappointed.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lynche01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

I was delighted to read your review following your recent visit to Caleys.

Thank you for taking the time and trouble to share your experience - we look forward to welcoming you back soon!

Best wishes

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London UK
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 February 2014 via mobile

This was my 2nd stay in six weeks and I wouldn't stay anywhere else now when visiting windsor!
I had rang ahead with some specific requests all of which were met .
The hotel is beautiful,clean modern and in the best location.
We had afternoon tea when we arrived ,which was cheaper at £15 pp as I had pre booked on line at the time of booking.
It was amazing and as it was a birthday treat we were also given a complimentary glass of wine each.I had never seen so many cakes !
The bar/lounge area is a lovely place to chill out with a coffee or a drink from the extensive bar choice.
All the staff were polite and very helpful and the bedrooms are comfortable and modern.
I will definately stay here again and would highly recommend to anyone visiting windsor that this is the place to stay.
I also joined the macdonald membership and loyalty club which gives you special rates,a few perks and points to redeem for future stays in any of the hotels .
Thankyou for making my mums 70th birthday weekend so special ........
10/10 macdonald windsor !

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jojoLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review, 10 March 2014
Dear Guest

Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel for your mums birthday.

I enjoyed reading your review and appreciate the helpful details you provided. It is lovely to receive feedback of this nature and the team are always encouraged by it.

We look forward to welcoming you back very soon!

Beverley Molmans
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Macdonald Windsor Hotel

Property: Macdonald Windsor Hotel
Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 17 Hotels in Windsor
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 
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