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£169
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John H
Angouleme, France

A wonderful experience

5.0 of 5 bubblesReviewed 11 Apr 2024
Our one-night stay here was perfect. We were warmly welcomed by Sara who could not have been more kind or more helpful. Nothing was too much trouble for her and she was a major factor in ensuring that our whole experience was unforgettable. The hotel itself was also perfect for our stay - a comfortable lounge and bar with superb food choices for both our evening meal and breakfast. We were all able to relax in a calm environment for the duration of our stay. Thanks, too, to Lorraine, Sarah, Emily, Medi and Alan the chef for making us feel valued guests. We will not hesitate to return here when we next visit Windsor. A wonderful stay. Thank you all so much.
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Miller, General Manager at Royal Adelaide Windsor Hotel, responded to this review
Responded 15 Apr 2024
Dear John,

Thank you so much for taking the time to post a review of your experience staying with us.

I am delighted by your comments and I will personally pass your review on to all of the team.

Please do come to see us all again soon as we would all love to welcome you and your family back to The Royal Adelaide Hotel.

Have a wonderful day ahead!

Warmest wishes
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (178)
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Traveller rating
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All reviews long walk car park complimentary drink in the bar town centre and castle separate shower bed was super comfy lovely lady on reception body lotion premium room lovely break a wonderful place to stay this lovely hotel white company within walking distance per night minute stroll following morning
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6 - 11 of 178 reviews
Reviewed 2 April 2024 via mobile

We booked the Royal Adelaide for a two night trip to Windsor after reading it's great reviews. We were really impressed with the booking confirmation process, the invaluable information shared and particularly the excellent phone app guidebook which provided all the information you could want about hotel facilities, the provisions in the room, nearby attractions and recommendations on other places to eat out. The hotel prides itself on its dog friendliness and this was evident with Rudi's welcome and particularly the fuss he was given by housekeeping. We booked a suite and were delighted to benefit from a really luxurious and clean room (not always a given for dog friendly stays). During our stay we met three different reception staff and all of them were incredibly professional, helpful, warm and welcoming. They even agreed to chill a bottle for us without any hassle as well as being on hand to help other guests who'd needed scissors for an outfit repair before a castle investiture. Our meals were served in the bar area to accommodate Rudi and the nicely lit and convivial atmosphere still made meals feel special. We had dinner at the hotel one evening and the meal itself was probably the weakest element of our stay. The prices were sensible but the burgers in particular were dry and the meal more average than anticipated. This however was balanced by the most exceptional and attentive service we have experienced at any hotel. Ishmael who served us at the bar and waited our table noticed each time our glasses were low, topping them up and providing unobtrusive impeccable service. He was bright, engaging and extremely helpful including assisting us in the room with a TV remote control issue. He is an absolute credit to the hotel and his professionalism would not be out of place at Michelin restaurants. Breakfast service was good and the breakfast was good too. We would definitely return to the Royal Adelaide if returning to Windsor. Thank you for making a special trip feel so luxurious and comfortable

Room tip: You're on the door step of the Long Walk which is excellent for dog walks and castle visits
Date of stay: March 2024
Trip type: Travelled as a couple
Thank Traveler29802036921
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Miller, General Manager at Royal Adelaide Windsor Hotel, responded to this reviewResponded 4 April 2024

Dear Sirs,

Many thanks for this most lovely and positive review.

We all greatly appreciate the time you have taken to post feedback of your stay and I am so pleased you had an exceptional stay.

Please do come to see us again (with Rudi of course) as we would all love to welcome you back and in the meantime your review will be passed on to all members of the team.

Have a wonderful afternoon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2024

Had such a lovely stay at this hotel. Was made to feel very welcome & comfortable. Staff were amazing Emily & Kirsty on reception Israel & Sarah in restaurant, Michael housekeeping & great food from the chief. They all could not have been better. Highly recommend 100%. Thank you 😊

Date of stay: March 2024
Trip type: Travelled solo
Thank Jacqui B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Miller, General Manager at Royal Adelaide Windsor Hotel, responded to this reviewResponded 4 April 2024

Dear Jacqui,

What a lovely review, thank you so much for this and I will pass on your comments to the rest of the team especially the staff you mentioned.

We all hope to see you again very soon!

Warmest wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2024

We had a 2 night stay in this lovely hotel. It is a 5 minute walk from the centre of Windsor, and all the better for that, as it is on a quiet street. The staff were fantastic, especially Sara on reception and Sarah in the restaurant, who could not do enough for us. We were pleasantly surprised with a free room upgrade on arrival and a welcome drink. The hotel has been recently upgraded to a high standard. We had breakfast and dinner in the hotel and both were excellent.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank CandJTun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Miller, General Manager at Royal Adelaide Windsor Hotel, responded to this reviewResponded 23 March 2024

Thank you so much for this lovely review, I am delighted by your comments and these will be passed on to all of the team.

We all greatly appreciate your feedback and hope to see you again in the future should you return Royal Windsor.

Have a lovely weekend!

Warmest wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2024

This hotel is staffed by polite and friendly staff who go out of their way to make your stay as pleasant as possible. Our room was spotless, breakfast is excellent and the bar is comfortable and welcoming. Being located opposite Windsor Great Park and close to Windsor Castle, shops, pubs and restaurants adds to the hotel's attraction. Will definitely visit again.

Room tip: Book a car parking space.
Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Tony D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Miller, General Manager at Royal Adelaide Windsor Hotel, responded to this reviewResponded 14 March 2024

Thank you so much for taking the time to post this wonderful review of your stay with us.

I am delighted by your comments and I will personally pass your review on to the rest of the team.

We all hope to see you again very soon!

Warmest wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2024 via mobile

Just returned from a lovely 2 night stay
Staff are a credit to this hotel and definitely go above and beyond.
Situated brilliantly for everything Windsor has to offer
Room was more than adequate and very clean
We had one evening meal and two breakfasts and the food was gorgeous
A big plus was the EV charging point which was a good send for a small fee
Would highly recommend and definitely return
Thank you 👍

Date of stay: March 2024
Trip type: Travelled as a couple
Thank paulcB2212YB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine Miller, General Manager at Royal Adelaide Windsor Hotel, responded to this reviewResponded 13 March 2024

Thank you for your lovely review and I am delighted you enjoyed your stay with us.

Your comments regarding the food are wonderful and have been forwarded to our Kitchen team.

Please do think of us again should you return to Windsor.

Kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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