Having stayed here the same time last year I was disappointed to have problems with my room, that I considered were not managed appropriately.
On arrival the TV would not work,I investigated this myself and after a few minutes found it was a cable connection issue and remidied it.
I took a shower before an evening engagement but the shower would not turn off.An engineer was duly dispatched who agreed it was not 'operator error' and would have to explore further.I explained I was going out for the evening to all concerned. I left with the shower running.When I returned the shower was off but no note or information so I considered it sorted.
The next morning I realized they had turned the water off but had not told me.after making remonstrations I was moved.
To my amazement the shower in this room was leaking above the shower head and spraying water out in to the bathroom area .There were also old head hairs in the bath area.I did not complain but gave up as I only had one night in the room.
My issue is does no one check that a room is operating satifactory and appliances working before it is released for allocation ?
The rooms remain uncomfortably hot with no or inadequate air conditioning,a real issue for myself and colleagues during a hot spell with similar issues last year.
A shame because otherwise the rooms are comfortable and to a good specification and the setting of course remains spectacular if you have a river facing room.
- Official Description (provided by the hotel):
- The Oakley Court is a quintessential country house. But that's not it... there's more, a lot more. If we said to you a location that's been the setting of many films, with 118 bedrooms, its own polo team and Her Majesty The Queen as a visitor would you believe us? Luckily finding out is easy. Our beautiful location is only a short drive away from London and Heathrow Airport. Whether you're coming for business or pleasure, our rural beauty on the River Thames makes us a real getaway location for those wanting to escape the hectic routine of the city, or just life in general. Our unique history has over time helped to form an exciting character that's distinguished but unspoilt, charming and vibrant. Just kick back and relax, let us pour you a glass of champagne (or two!) - this is your time now, there's no routine here. Cosy, comfortable and luxurious, that's all the important bits you need to know for now. Come and stay, be wined and dined on a set that's created by us and narrated by you to produce an experience that's entirely unique and is yours alone. ... more less
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- Also Known As:
- Oakley Court Windsor
- Hotel Oakley Court
- Oakley Court Hotel