The one absolutely amazing thing about this hotel is the location! You step out the front door and Windsor is right there on your doorstep with the High Street, Windsor Castle and Windsor Riverside all within a few minutes walk but in my opinion that's the only thing it really has going for it! We checked in at about 1pm on a Thursday afternoon and even though it wasn't at all busy the receptionist rushed through all the information so fast that we didn't quite get a lot of what she said. Check out time wasn't mentioned either. She quickly motioned to where the lift and restaurant was for breakfast but we still had to ask another member of staff where the lift was. They also take a pre authorised amount from your debit/credit card on check in. This is for the full cost of your stay. I had reserved on credit card but wanted to pay by debit card. The receptionist said she could take the pre authorised from debit card but it can take 2-3 weeks to go back on! For anyone that doesn't have a credit card please be aware of this as it could seriously mess with your finances! Another thing to be aware of is the £12 per day car park charge. Unfortunately this meant we didn't bother to leave the car there at check out to wander around the town as we didn't want to pay another £12. Room rates were higher than usual due to Farnborough Airshow also. We booked a Privilege Room but the size of it was no bigger than a standard room. It's called that because you get little extra's like robes, slippers, nespresso coffee machine, soft drinks and newspaper. The only soft drinks in the fridge was a small bottle of bitter lemon and a coke. Not really a great selection. Not sure if perhaps it just hadn't been restocked after previous guest or this is all they normally have. There was a fan in the room which is always a huge bonus especially in the heat. Normally its something you have to ask for and then chase up. Our room was High Street facing which meant even with windows closed and me wearing earplugs I was still woken at 7am by traffic. Maybe something to consider if you're a light sleeper. Breakfast was your usual hotel buffet style. Nice enough but nothing to set it apart from cheaper chain hotels. Ok hotel, Ok room, Ok breakfast but fantastic location.
- Official Description (provided by the hotel):
- Castle Hotel Windsor MGallery Collection is a 108 room, 4 star hotel located in Windsor, close to the main gates of Windsor Castle and grounds which is only a few minute's walk. Your hotel booking can include traditional or contemporary rooms, all with internet access and minibar. The Eighteen Restaurant has an award-winning a la carte menu, and Bar18 is perfect for coffee or cocktails. There are 12 fully-equipped event spaces for weddings or presentations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TravelUp, TripOnline SA, ACCOR, Hotels.com, Expedia, Ebookers, HotelsClick, getaroom.com, Cancelon, 5viajes2012 S.L., HotelQuickly and Evoline ltd so you can book your Castle Hotel Windsor MGallery Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Castle Windsor Hotel Windsor
- Accor Castle Windsor
- Mercure Windsor