I was one of the part with NW the "appalling" review. If anything I believe that her review was generous. Everything she said was accurate but it is impossible to convey just how obnoxious and rude the restaurant manager was. He seemed to take it as a personal affront that we had the audacity to think we should have been served our food within 35 minutes or so of ordering, that is once we had found someone to take the order. He was also very put out and rude that the food promised as imminent on the first complaint was still not there 20 minutes later and his only comment was "you have not waited that long". It is not just what he said but the way he said it, his body language and insolent manner. A thoroughly horrible, expensive and upsetting evening. Food was nice but would never ever step foot inside the place again. Basil Fawlty is alive and well and now managing Caleys Restaurant!.
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