There was a lot about the hotel that was brilliant and well thought out. Lots of fantastic touches, the decor, the gifts for kids, the Lego to play with at every turn. What s missing is the enthusiasm, organisation and probably the training of the largely young staff. So yes, the concept is there but the execution by the young and slightly disinterested staff spoils it. They need a boost and a Disney touch and to give a fig about the guests. It s not cheap and I expected a lot more. Oh and the evening buffet is very average.
We stayed in a Castle themed room. On the small side and dark.
- Official Description (provided by the hotel):
- From the spectacular dragon-guarded entrance and interactive LEGO features, through to the brightly coloured pirate splash pool and fully themed bedrooms, The LEGOLAND Windsor Hotel is brimming with LEGO features; inspiring little imaginations and creating laugh-out loud memories for the whole family. ... more less