Stayed here overnight early July 2014 and took advantage of the 2-for-1 offer for park entry. Arrived at noon and loved the free parking, was able to do pre-check in which gave us a swipe card to get through the various parts of the hotel and into the park. Whilst check-in was quick and easy, kids loved the "Lego pit" to play with in the reception area, and would be great for keeping kids occupied if queues were longer.
Exited back of hotel into park, and was able to gain "priority entry" 30 minutes before opening the next day, though to be honest, the areas you can access are so limited it's hardly worth the bother.
Stayed in pirate themed room which was spotlessly clean and really nicely decorated. Kids loved their very own bunkbeds and TV, and the "treasure hunt" they had to complete to open the safe for the Lego prize was a nice touch, though the prizes were pretty stingy. The price that these rooms are, I think another £5 each for a decent kit isn't too much to ask. Nice that there was a box of Lego to play with, and my 6 year old enjoyed taking part in the nightly contest, this time building an animal.
If you're in the hotel there's no choice of where to eat dinner, and to be honest we found the buffet disappointing. Whilst there's a wide variety of choice, it's all fairly standard fare, with few healthy options, and the gluten free choices were incredibly limited - essentially just steak and potatoes, that old chestnut! Children's choices were even less healthy - think sausages, chips and beans - though as a one off my two were happy. Over-priced though, and incredibly loud, ends up with a somewhat downmarket feel with the noise from the children's entertainment right next door competing with the music and the general rumpus from a lot of children. I don't mean to be a killjoy, I have 2 kids of my own, but if you want the chance to have a conversation with your family then ask for a table away from the entertainment. Kids will love the ice cream they get to dispense themselves, though when we were there there were no toppings left, and the station was in a terrible mess.
Outdoor play area was great, and both my two would have played in there all night if we'd let them, though they came in to catch the end of the entertainment which also looked like it had been popular.
We all had a good night's sleep, beds were comfy and no noise from other rooms which was a surprise given the number of kids in the hotel. A nice touch in the bathroom was the graduated toilet seats, with built in smaller seats for the kids...
In the morning we had an early swim in the pirate pool, this was great for the kids, with towels provided which was even better. Just the right depth of water that my 6 year old could have fun but my 2 year old was also safe. Definitely have a play in here if time allows - it opens early so plenty of time before park opening.
Breakfast was like dinner the night before, fairly standard motorway service station type food, lots of greasy bacon and fried eggs, though there were a few cereals and limited fruit selection to choose from as well.
On our first day in the park there were no maps to be had anywhere, so we asked at the hotel reception, who also said there were none. I asked if they could photocopy one but was told they weren't allowed to do so. Come on, at around £400 a night rack rate I think you can afford a photocopy, or even better, provide each family checking in with an original map. The next day to get a map we had to trek to literally the opposite end of the park, as the only place with maps was the main entrance - not good enough, Legoland.
We had a great time in the park (time for another review!) and the hotel stay did make things a lot easier, and was certainly fun for the kids, but it was very expensive, and some quieter dining options and better food choices would have made this better for the adults too.
- Official Description (provided by the hotel):
- From the spectacular dragon-guarded entrance and interactive LEGO features, through to the brightly coloured pirate splash pool and fully themed bedrooms, The LEGOLAND Windsor Hotel is brimming with LEGO features; inspiring little imaginations and creating laugh-out loud memories for the whole family. ... more less
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