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“Best hotel in UK.” 5 of 5 bubbles
Review of Buckland Manor Country House Hotel

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Buckland Manor Country House Hotel
Ranked #1 of 6 Hotels in Broadway
Certificate of Excellence
Guildford, United Kingdom
Level Contributor
71 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
“Best hotel in UK.”
5 of 5 bubbles Reviewed 16 April 2014

For more than twenty years I travelled on business staying in some wonderful hotels in countries where standards of service rank far above those that are normal in the UK. The downside of staying in the better kind of Japanese hotel, as I often did, is that almost anywhere else you go you will find that standards of cleanliness, staff efficiency and service leave something to be desired. I honestly thought that I would never find a hotel in the UK that would be able to compete but having stayed at Buckland Manor I now realise that I was wrong.

When my wife and I stay in a hotel we are looking for peace and quiet in lovely surroundings, preferably in an historic building. We accept that such places cannot be expected to have the modern plumbing that provides endless and instant hot water and that the fabric of the building will inevitably be a little run down but Buckland has a combination of history and efficiency that we never expected to find. With origins in the thirteenth century, the wonderful building is surrounded by pristine gardens and set in a perfect Cotswold valley. Our very spacious room, the Green Room, seemed to have been beautifully refurbished yesterday, the vast bathroom was unmarked and hot water gushed at the turn of a tap. Without exception staff were friendly and helpful with none of the snootiness that sometimes infects those in expensive hotels.

Even expensive hotels all to often have noises in the night, whether the footsteps of other guests, a kitchen extractor fan or the voices of the staff. Buckland had none of these and only the dawn chorus slightly disturbed our sleep. I would be surprised if there is a better hotel or even one quite as good anywhere in the UK.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMH11, General Manager at Buckland Manor Country House Hotel, responded to this review, 11 June 2014
Dear LondonBob,

Wow what a title. I am not sure Buckland is the best but we certainly do try. We are very lucky in our situation of 10 acres of grounds that peace and quiet is easily enjoyed here.

Thank you very much for taking the time to write such a lovely review.

I look forward to welcoming you both back to Buckland very soon.

Best wishes

Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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351 reviews from our community

Traveller rating
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    7
    3
    3
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
LONDON
Level Contributor
229 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 bubbles Reviewed 11 April 2014

A fantastic, charming ,warm comforting with professional excellent service, great country and superb location , well worth a stay and not bothering to explore the area, [ which is a must ] a truly country retreat , not cheap but well worth it, the rooms ,breakfast and dinner all excellent

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank NAZARLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aldeburgh, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

We have just returned from a Christmas break at Buckland Manor which was simply perfect. A fantastic location , great food and wonderful staff. Although expensive everything was of the highest quality and you were made to feel completely at home in the lovely old manor house with its delightful lounges and their roaring fireplaces. We took 3 bedrooms and each was immaculately presented.
The cuisine was excellent and everything you could dream for at Christmas , with the black tie dinner on Christmas Eve the highlight.

We had nothing negative to comment about our wonderful stay.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Tonyj1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMH11, General Manager at Buckland Manor Country House Hotel, responded to this review, 28 December 2013
Dear TonyJ1966,
Thank you very much for the review of your stay with us at Christmas. Christmas is a special time and Buckland Manor is a special place to be during this time.
I am very glad you all enjoyed your time here. The staff work very hard over this period and it is lovely to be able to show them how much it is appreciated.
I hope to be able to welcome you back to Buckland in the near future.
Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford
Level Contributor
89 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

We enjoyed a 3 night Xmas break with friends. Lovely welcome and we were soon settled in the Scott room. Very comfortable, clean and well serviced throughout our stay. Meals were served in a most attractive panelled dining room and the service was generally very professional and unobtrusive. Food was excellent. I will not attempt to describe individual dishes but suffice to say that presentation was outstanding and flavours were well balanced. The lounges were very comfortable and the atmosphere was warm and friendly. The only negative was the billing process both at the booking stage and at checkout. Errors were quickly resolved but they can surely do better with a little thought given to their procedures. I have given them the benefit of the doubt. It was expensive but given the time of year and the overall quality of the experience it was value for money. Highly recommended.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Mainwearing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMH11, General Manager at Buckland Manor Country House Hotel, responded to this review, 28 December 2013
Dear Mainwearing,
Thank you for taking the time to post a review of your Christmas stay at Buckland Manor. It really was our pleasure to look after the four of you. Buckland really lends itself to Christmas celebrations and i am glad that you had such a good time.
Will and his chefs , like all of the staff, worked very hard to make sure the festive period went well and it is lovely to hear that it was appreciated.
I must apologise for the errors with the bill, we will make sure it is correct next time you come.
Best wishes
Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banbury, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 26 December 2013

Having just spent 4 nights over Christmas, we are feeling replete with fine dining in an atmosphere of cosy yet refined luxury.

The location and surroundings are quiet chocolate box setting but the hotel is so welcoming and warm that it would be too easy not to explore the area with so many tasteful attractions.

Friendly yet inconspicuous, the staff ensure that guests feel comfortable. Unobtrusive but very observant in the caring sense, the service they provide is exemplary. Lunches and suppers always surprisingly imaginative and alluring with perfect portions served in a delightful dining room perfectly lit.

Room faultless and the entire stay has induced a feeling of soporific well being; we will be back - I have a feeling - many more times. The entire staff contingent have worked tirelessly and selflessly to ensure that all guests are treated in a manner which is becoming rarer and rarer.

This is a gem of a country retreat which gives very good value. A truly indulgent treat. Book now!
And no I don't have any conflict of interest here.
Sarah M

Room Tip: You can't not choose a good room. The no spa aspect a plus as it removes the pressure of over gr...
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMH11, General Manager at Buckland Manor Country House Hotel, responded to this review, 28 December 2013
Dear Sarah M,
Thank you for your very flattering review of Buckland Manor. I am so pleased that you enjoyed your time at Christmas and the greatest compliment you paid to us was by staying another night. If only you coul stay longer.
Christmas really has the feeling of a house party at Buckland Manor with a few friends popping over for meals. At Buckland it is a time to relax and just let us do the work.
I do look forward to welcomiing you both back very soon.
Best wishes
Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 December 2013

Lunch for four of us - delightful.

From the welcome at the door to the discreet attention of the Dining Room Manager and her staff to the superb food from a simple menu, lunch was most enjoyable.

Four of us eating different dishes were impressed - the quality and presentation were consistent.

Congratulations to the Chef, Will' Guthrie and his brigade and to all who present lunch and the hotel in a discreet and understated way.

Not the place for a flash lunch, but for an impressive meal in the most comfortable surroundings, Buckland Manor represents English quality food and hospitality at its very best.

Room Tip: Book well in advance for a room or for a meal! It would be a shame to miss out.
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank tc645320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMH11, General Manager at Buckland Manor Country House Hotel, responded to this review, 28 December 2013
Dear tc645320,
Than you for your review of lunch at Buckland Manor. Will has a very good team at the moment and is producing some great food. Gemma and her team in the dining room aim to give excellent but unobtrusive service that befits a Cotswold Country House.
I do ope this will be the first of many such lunches
Best wishes
Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shenfield
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 1 November 2013

We arrived at Buckland Manor and were greeted warmly at the entrance by a member of staff, We chose the library where there was a roaring fire and were soon delivered tea for two, coke for one and a pot of coffee for myself with hot milk. Some melt in the mouth shortbread and chocolate chip biscuits soon followed. My daughter loved the friendly dog Oscar. We were very relaxed and would have liked to have stayed on longer but time was not on our side. We will be back!

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TheShenfielders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Buckland Manor Country House Hotel

Property: Buckland Manor Country House Hotel
Address: Buckland Near Broadway, Broadway WR12 7LY, England
Region: United Kingdom > England > Cotswolds > Broadway
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #1 of 6 Hotels in Broadway
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Buckland Manor Country House Hotel 4*
Number of rooms: 13
Reservation Options:
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