We drove past this hotel and were immediately attracted by its look. We booked in and were taken to our room by a very circuitous route because it was raining and the direct route would have gotten us wet, down halls up and down stairs and finally arriving at our room. We rang reception to book for dinner and were told that we could only book for 9.30pm. We were happy to do so as we were still jet lagged from our flight so were happy for a nap beforehand. We were looking forward to our dinner as the restaurant looked warm and inviting with many tempting dishes.
We got lost on the way back with no lights or directions to the restaurant and our room being at the back of the property. We gave our name for our booking which could not be found, after answering a series of questions the Maitre d was summoned who apologised for the error but then added that we would not be served in the restaurant as the kitchen had closed at 9.30 but we could order bar food (which was good) and have it in the lounge where we ate on our own. VERY DISAPPOINTING. With no other choice at this time we ordered 2 dishes and were given 2 glasses of wine to make up for the error and lack of communication with the staff. What was supposed to be a special occasion was totally ruined.
- Official Description (provided by the hotel):
- Imagine a hotel where roaring log-burning open fireplaces hint at its roots dating from the 1300's. Picture a Great Hall Restaurant with a vaulted ceiling and original wood panelling built in the seventeenth century. Visit a hotel that has been coloured by the characters of history. At The Lygon Arms, with its 78 rooms you can stay in the suite that King Charles I once stayed in the night before the Battles of Worcester in 1651. See the carvings of John Travis' name on the arch of the front door, etched into the hotel's history in 1620. An historic hotel in the heart of Broadway with a typically Cotswolds history. Dine in The Great Hall, Barringtons our typical all day dining brasserie or have lunch, a coffee or a Cotswold Gin and Tonic in one of our many lounges. A spa , swimming pool and The Lygon Gardens await you but most importantly the team look forward to welcoming you. . ... more less
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- Also Known As:
- Barcelo The Lygon Arms Hotel Broadway
- Barcelo Lygon Arms
- Barcelo Hotel Lygon Arms
- Lygon Arms Broadway