My husband and I stayed at the hotel with our friends to celebrate both of our 30th wedding anniversaries. When we arrived both of our rooms were not ready so were asked to leave our luggage in reception so that as soon as the rooms were ready, our bags would be taken to the rooms. We had a lovely afternoon in Broadway & went back to the hotel to get changed for dinner. My husband had given me a beautiful pearl ring for our anniversary & I had left it my bag to wear that evening. When I went to get it from my bag, it wasn't there. I definitely put it the bag as I also had a pearl necklace & bracelet also in the bag & still there, so I can only assume that the ring was taken from my bag whilst it was in the lobby. I think for a 4* hotel not to have a secure room to store luggage is pretty bad. I haven't received an apology from the hotel as they seem to think that I must have lost it. This marred what was supposed to be a lovely weekend. Apart from that, we did like the hotel, waiting staff and food.
- Official Description (provided by the hotel):
- Imagine a hotel where roaring log-burning open fireplaces hint at its roots dating from the 1300's. Picture a Great Hall Restaurant with a vaulted ceiling and original wood panelling built in the seventeenth century. Visit a hotel that has been coloured by the characters of history. At The Lygon Arms, with its 78 rooms you can stay in the suite that King Charles I once stayed in the night before the Battles of Worcester in 1651. See the carvings of John Travis' name on the arch of the front door, etched into the hotel's history in 1620. An historic hotel in the heart of Broadway with a typically Cotswolds history. Dine in The Great Hall, Barringtons our typical all day dining brasserie or have lunch, a coffee or a Cotswold Gin and Tonic in one of our many lounges. A spa , swimming pool and The Lygon Gardens await you but most importantly the team look forward to welcoming you. . ... more less
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- Also Known As:
- Barcelo The Lygon Arms Hotel Broadway
- Barcelo Lygon Arms
- Barcelo Hotel Lygon Arms
- Lygon Arms Broadway