Decided to try the new fish and chip shop in the village and with Russells having a good reputation for their restaurant we expected a decent meal. How badly let down we were, we expected a 10 to 15 minute wait which we were more then happy with. Ordered a couple of glasses of wine whilst waiting, two glasses of warm wine made worse by the hot glasses they were poured into. But didn't say anything as 2 minutes later our fish and chips arrived! Should have realised it was far too quick. Arrived home 2 minutes later & opened the boxes, several black chips were the first thing to note, amazingly enough they were stone cold & stale. The fish was ok but the batter was quite claggy, curry sauce was cold horrible tasting gludge. As the customer I feel they completely fell so far of basic expectations to serve absolute rubbish for that to come from a "professional " kitchen is embarrassing & we shall not return ever. Perhaps those who dine in get the better food & they think they can send rubbish with those who take away. Or maybe they look after their regular restaurant customers better. Either way pull your socks up Russells.
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