A return visit for a couple of friends, who I joined, staying overnight with dinner. The stay both pleased and disappointed. Disappointments in the accommodation came from a lack of attention to detail. Rooms were not heated for a very cold day’s early evening arrival but the modern system brought the temperature up within about half an hour. Room 2 was a comfortable double on the front with a spacious bathroom. However, only one out of three bathroom ceiling lights working made it rather dim after dark, even with a mirror light. There were three lights not working in the bedroom, one by the window seat, one ceiling and one picture light and the cumulative effect detracted from the initial impression – but there were excellent bedhead lights. Excellent beds and linen made for a superb night’s sleep. Rubbish in the bedroom wastebin and used and stained spoons on the teatray took the edge off the room somewhat. Dinner was good but not excellent because of the laid back service – very friendly but not very attentive as if there was no management presence.
Service was always responsive to requests but at this level the expectation was for it to be more proactive. This was the same for breakfast as well. The cooking at dinner showed some imagination and flair and the Beef and Horseradish sausages with mash and beetroot were simple but very well executed. Equally favourable comments on the Pollock but a tapas starter for two while good, lacked imagination. The place is stylish and it is as they say themselves, chic. But at this stay it did seem to be resting on its laurels a bit. Shame.
- Official Description (provided by the hotel):
- Russell's, a restaurant with rooms, is situated in the centre of the beautiful village of Broadway. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com and Agoda so you can book your Russell's reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Russell`s Hotel Broadway
- Russells Hotel Broadway