In December I booked a room for three nights 30 April, I & 2 May, through Booking.com. To confirm the booking I had to make the full payment of £243 straight away.
Late January I found that I would not be able to travel to Worcester at that time and tried to cancel. I was informed that I would not be refunded one penny of the amount I paid despite the hotel having three months minimum to relet the room.
I had also made three other bookings through Booking.com for the period following the 2nd May and there was no problem with the cancellation
I can only assume Ye Olde Talbot is so desperate for income that customer service goes out of the window.
My advice to anyone travelling to Worcester is to take care where you make a booking !!!
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- Also Known As:
- Ye Olde Talbot Worcester, Worcestershire
- Ye Olde Talbot Hotel Worcester