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All reviews cricket ground car park chicken club thyme restaurant match days the river cricket match cricket fan pay and display meal deal worcester city centre air con excellent location few minutes walk budget hotel member of staff excellent stay
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Reviewed 22 April 2015

We stayed in room 5 a couple of week's ago. Check in was fine, the room was nice, but trying to sleep was a nightmare. All night we were kept awake by the sound of water flowing in pipes like a boiler re-filling. It would stop for about 20 minutes and then re-start, absolutely awful. We went to talk to reception and there was nobody there. When we went to check out, there was nobody there, so couldn't talk to anyone about it. The next day we sent an email to Premier Inn and they have still not had the courtesy to reply. A few days later we received an automated feedback request from them,so we gave the same feedback and pointed out that we'd already emailed them, yet still no reply. As always, it's the way a problem is dealt with that generally becomes the issue, rather than the problem in the first place. Nice looking room, and nice views of the cricket though....

Room tip: Do not choose room 5!!
Date of stay: April 2015
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Garth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2015

I normally love Premier Inns, but sadly not this one.The air in the room was stale on arrival (and stank of previous occupants' anti persprant, some hours after check-out). WINDOWS DO NOT OPEN. Air conditioning does not seem to have sufficient fresh air input. Staff tried to rectify during the night by turning up a fresh air fan. Sort of worked, but was noisy and we were dessicated by morning (sore throats and eyes!) Hoping they can fix it...

Date of stay: April 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mike_S_Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Worcester City Centre hotel, responded to this reviewResponded 7 May 2015

Thanks for taking the time to leave your review. The opening of our bedroom windows is restricted by a fixed window restrictor device or sealed glazing units. This is primarily for the health & safety of our guests. To ensure the air con system works effectively, it's normal practice for windows to be sealed as open windows would compete against the operation of the unit. We're pleased to hear that our team were able to provide you with a fan to help rectify this, your feedback is very important to us as we aim to improve standards and meet customers needs. Thanks again for your review & we hope to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2015

Easy and quick to check in, spacious, clean hotel, quiet room, the bed was absolutely enormous and comfortable, all facilities tip top. Really spotlessly clean. Good views form the window - county cricket grounds. On the doorstep almost of Worcester Cathedral. Quiet hotel on the river side, great walks.

Room tip: All rooms are good!
Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank CreatureComfortLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2015

Myself and my husband stayed here with our son (10) and daughter (9) for a 4 night break over the Easter school holiday. Staff were very helpful and friendly, the room was extremely clean and comfy and we loved the view of the river. Lots to explore in the area too. A really successful holiday that didn't break the bank.

Date of stay: April 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 808lucyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2015

So, this was our 5th time here and is just perfect for our needs and is a good getaway in a unique location. How many hotels overlook a cricket ground, if not keen on cricket it is a big lawn, and even without cricket going on it is a good and quiet view. There is parking but where can you stay that cost ONLY £4.50 for 24 hours? It is very convenient and safe as whatever you need is just a short walk away.

Now a word of caution the car park does not belong to the premier inn so on match days the car park is closed. Ring ahead and they will tell you there is a concession car park very close.

Worcester is great, nice and relaxing and never too busy.

Have you ever taken the ferry, small row boat, across the River? surprisingly there is one just right of the hotel, which costs a mere 40p and ALL funds go to charity. Just a bit of fun and a quick route to the wonderful cathedral.

Room tip: Overlook the cricket grounds on floor three. Well worth the view and of course very quiet.
Date of stay: April 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank sps1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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