I booked a group of 32 in for a 2 night party weekend from 6th-8th December.
The hotel is very nice. The grounds & rooms are fine & the staff are pleasant & helpful.
Sadly the management is diabollical! We had to pre-order our menu choices from a very limitted menu (staff admitted that no-one usually attends both the Friday & Saturday party nights so the menus were identical)
.Despite our having pre-ordered there was not enough melon available as a starter so one person had to have a fruit salad and our vegetarian had to have an identical meal on both nights because her Saturday night choice was not available.
On the Friday night we were very squashed but on the Saturday it was even worse. We were placed on two narrow tressle like tables and were seated cheek by jowel. There was so little space that we almost had to synchronise our breathing. I have had more elbow room on a Ryan Air flight!
The staff were unable to move between the tables so we had to pass the plates of food down. We had to pile the coffee cups up in the centre of the table to make room for our dinner plates.
The waiting staff did their best but they were fighting a losing battle.
The dance floor for the 'party' was a mere 12X12 feet (I paced it out) & this was to accommodate 120 people! Shambollic!
Reception received several complaints at the time.
When I complained to the Events Manager I was told that she would 'Bear it in mind when the next party was planned'. Bad planning or greed??
The Saturday party night cost £28 per person and frankly was not worth half of that. In fact it was not worth attending at all it was an endurance test not a party.
I am so disappointed & feel guilty that I subjected my group to this dreadful experience. The hotel promised so much but delivered so little.
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- Also Known As:
- Pear Tree Inn And Country Hotel Worcester, Worcestershire