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“Perfect venue for a Christmas Party”
Review of Bodega Cantina

Bodega Cantina
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Ranked #44 of 348 Restaurants in Worcester
Price range: US$8 - US$17
Cuisines: Brazilian, Mexican, South American, Peruvian
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Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Welcome to Worcester's only independent South American restaurant. Bodega is located in the centre of Worcester and prides itself on great tasting fresh food, excellent customer service and a superb drinks menu. Our food covers Mexican as well as Argentinian, Peruvian, Chilean and Brazilian dishes. Our drinks menu is one of the most comprehensive in the city with a great range of fresh cocktails, South American bottled beers and wines.
Reviewed 9 December 2019

I booked Bodega's exclusively for our staff Christmas party. The pre-event communication was very good, Ryan was always very responsive to any questions I had. We were able to have exclusive use of the venue from 12.00-4.30pm. Our staff were lucky to receive 3 drinks vouchers - they could choose from a variety of beverages including cocktails, beers, wines, spirits and soft options. We opted for a tapas style food which included a range of nachos, quesadillas, halloumi skewers, sweet potato fries, spicy rice, jalapos, wings and churos. The food was served on time and to an exceptional standard and the staff were friendly and very helpful. Overall, we were really pleased with the level of service Bodega provided, my colleagues have all responded with very positive feedback.

Date of visit: December 2019
    • Value
    • Service
    • Food
Thank yasminjbent_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BnTVenues, Manager at Bodega Cantina, responded to this reviewResponded 12 December 2019

Thank you for taking the time to write a great review! We hope to see you again soon :)

Thanks, Grace

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44 - 48 of 552 reviews

Reviewed 7 December 2019 via mobile

We had our Christmas party which was booked a couple of months ago at Bodega Worcester, we chose our meal choices from a set menu on making the booking.

Service was poor as one of us didn't get her main meal until after most of us had finished eating and another one of us had a smaller portion compared to others who had chosen the same meal.

None of us were able to have the desserts we had ordered due to a blunder with the delivery, we had no choice but to choose desserts from a very limited menu. Most of us went for churros but these were salty in taste and very doughy so not the best!

To top it all off there was a power cut which wasn't restored until around five minutes!

Good company with friends and colleagues but definitely should have gone elsewhere!

I won't be visiting again!

Date of visit: December 2019
Thank Brainfreezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BnTVenues, Manager at Bodega Cantina, responded to this reviewResponded 27 December 2019

Hello,

We’re really disappointed to receive your negative review. Some of the issues mentioned are out of our control and we can only apologise for this happening on the evening of your party.

Because our food is cooked fresh to order occasional mistakes can be made by the chefs which can be easily rectified. Our chefs pride themselves on presentation so this may be why there was a delay for one of your party.

We hope that you will be able to visit again soon to see that your experience was not our normal levels of service.

Regards
Kez

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Reviewed 30 November 2019

Poor service all night long, waiting about an hour for food and half hour for drinks. Staff weren’t very apologetic either.

Date of visit: November 2019
Review collected in partnership with this restaurant
Thank Kerri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BnTVenues, Manager at Bodega Cantina, responded to this reviewResponded 3 December 2019

Dear kazet22019

We’re really disappointed to receive your negative review and to hear that your visit wasn’t up to the standard you expected. We will look into this issue in more detail, please be advised that this isn’t how we wish to operate.
We do hope you will give us another go.

Thanks, Grace

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Reviewed 24 November 2019

The services is excellent all the way to the staff are very professional, always recommend! Only made a single occasion and I was treated with professional manner.

Date of visit: July 2019
Review collected in partnership with this restaurant
1  Thank 229kelvinm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BnTVenues, Manager at Bodega Cantina, responded to this reviewResponded 25 November 2019

Thank you for taking the time to write a great review! We're looking forward to seeing you again soon :)

Thanks, Grace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2019

We had driven for about an extra hour after a long and rather busy day to eat here as it appeared to be the only Mexican restaurant in the area. Our troubles began with having difficulties to find the place as the entrance is on a different street than the postal address and there was no hint anywhere or on line where to go so even googlemaps was of no help. When we finally found it the place was deserted (evening hours, 6 or 7 at night) except for one waitress (?) who informed us that no dogs were allowed in a rather short and unfriendly manner. She didn't even bother to ask if ours was a service dog which most restaurants will allow despite no-dog-policies. Just sent us out without any further explanation or apology or mention of takeaway options, so off we went. Needless to say the place was as deserted as it looks in the picture up here (evening hours, maybe 6 or 7 p.m.) so there were no guests who could have potentially been disturbed by us or our dog (less than 25 kg, very tidy, leashed, quiet and well mannered). So given that the most basic requirement for any restaurant (providing food and drink to guests willing to pay) was not met for us (we would have accepted takeaway) I can't give more than one star as we never got as far as to placing an order. Thank you for nothing I will make sure not to go here again.

Date of visit: November 2019
Thank KareenH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BnTVenues, Manager at Bodega Cantina, responded to this reviewResponded 20 November 2019

Dear Kareen

We're sorry to hear you were unable to find us, our full address is on our website and we have never received feedback of this nature previously.

Like most restaurants in this country we don’t allow dogs into the restaurant so as not to affect the enjoyment of other customers. It’s a shame you have chosen to use this widespread industry practice against our venue by way of a negative review which only serves to damage our reputation online. You have also chosen to leave a ‘review’ despite not actually being a customer in our restaurant. This is very frustrating and not what Tripadvisor was intended for.

Thanks, Grace

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