Stupidly, I ignored the bad reviews below!
I had booked this hotel for 1 night as I was in Aberystwyth alone, for a conference. Although the check in was 2-10, it was about 5.30-6 before I could leave for the hotel, so I decided to ring them to say I still wanted the room and was on my way. I explained I didn't know the area, and the receptionist was very helpful and friendly, and gave me directions. At the end of the call, she said that there was a problem with my room, but she'd explain when I arrived, but I asked her to tell me then. There was a leak in my room, which meant I couldn't stay there, and they had no other rooms available. Plan B was to offer me a room in the owner's home, which I refused! Plan C was that they might be able to get me into another local hotel. They did sort this out, after a time, and pay for the difference, of course, but this was very stressful, and even more awful considering that they didn't ring me to tell me this, even though they had my phone number. The receptionist was very apologetic, and let me park in their car park because of limited parking in the other hotel. Nevertheless, I wouldn't recommend the hotel, due to this service!
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- Also Known As:
- 4 Seasons
- Four Seasons Hotel Aberystwyth, Wales
- Four Seasons Aberystwyth
- Aberystwyth Four Seasons