THANK YOU so, so much for your kind review which delighted me beyond words! We do work so hard to try and ensure our guests enjoy total satisfaction with the cottage and always strive to make stays special. We were lucky to find this 14 acre small-holding (no animals) which is in a glorious setting, close to Aberystwyth yet peaceful and private. Building the little stone cottage at the bottom of the yard for holiday let means it can be shared. We enjoy meeting our guests and value their satisfaction above all else.

Thank you so much for your generous review. It truly raised my spirits after a previous disappointment and has restored my faith in what I have undertaken here. The vision I have for a natural swimming pond in the meadow enhanced with wild-flower planting to attract wildlife, and stunning landscaped gardens keeps me motivated. But sharing this amazing 14 acres with appreciative guests, like you, staying in my two charming little cottages is what drives me on, despite my husband suffering chronic serious health problems. So a massive and sincere THANK YOU for your kind words and I am truly delighted you enjoyed your stay.

Dear reader,
Please view my detailed response to this retaliatory and vexatious review which I am currently disputing with Tripadvisor. Also consider that this young woman caused damage and left my cottage in a disgraceful state. I and my husband (to the rescue) spent a total of 7 hours getting it ready for following arrivals. This guest stated in her email that it was ‘up to the maid’ to clean up the mess!!! It normally takes me 1-2 hours for changeover as guests always try to leave the cottage ‘as they found it’. I have never experienced such disrespectful behaviour or attitude and parts of her emails are unprintable and offensive. Crockery was left in the bedroom as were filthy nappies. Dirty mugs were put in the cupboard though most of the dirty dishes were left on worktops. The fridge was full of used junk food and spills, worktops and tables filthy and all the bins inside were overflowing.
Totally detached cottage and certainly NOT attached to my property. The nearest building is a redundant historical stone built old coach-house and stables – full of character but not habitable or used. My dwelling is 50 metres away and most reviewers appreciate the privacy, peace and natural surroundings.
I don’t advertise WiFi at the cottage but do offer use at my conservatory. BT have installed equipment nearby and I am assured Super Broadband will be connected soon so WiFi will be available. Most mobile phones do work inside but apparently not Tina’s!
The cottage, as always was spotlessly, ‘pristine’, clean as were bedding and towels. I provided Fresh bread, litre milk, pack Welsh butter, full pack quality chocolate biscuits, Welsh eggs and Welsh cheese. Also plenty of tea coffee and sugar for the duration of the stay.
The folding bed certainly had a bottom sheet as did the 2 single beds. They are a waterproof superior brand – ‘Protect-a-Bed’.
Problem was that the bedding (duvet & cover) had been thoroughly wetted and left in a heap on the bare mattress allowing seepage and odours to penetrate.
My reaction was reasonable and I was most certainly NOT rude in my messaging, unlike Tina. She has retaliated for having to pay for damage she was liable for. I did not charge for dealing with the mattress/bed-wetting but only for the permanent damage to my property.
Correct bedding was provided and the children (age 1 & 4) stayed free of charge. I also provided plenty of toys, videos and jigsaws (also ruined but not charged for).
Mattress protectors were on the beds. I only charged for the duvet and cover - used by the adults - which were permanently stained blue/purple. Also for the towels that were permanently stained. I put all of the damaged laundry through 2 vigorous hot washes – using Vanish – which normally works but the staining was permanent. I provided Tina with photos which she did not dispute and consequently she agreed to the charge being made via Tripadvisor.
I made no charge for dealing with the staining to my curtain lining, my ruined tea-cloths, 2 ruined cushions (left in the rain) or for the 5 additional hours it took for the changeover.

Thank you Claire for your very kind comments. It was a pleasure meeting you and your lovely companions and seeing you all so happy and excited when you arrived. Delighted you enjoyed your stay and the visited local amenities. Hope to see you back sometime soon.

Thank you very much Steve for your kind review. I'm delighted you enjoyed your stay and appreciated everything the cottage has to offer - including the wildlife, and I hope you were correct to have spotted a Pine Marten.

Thank you for your kind review and I'm delighted you enjoyed your visit to Wales and to Doleos in particular. Thank you also for being perfect visitors and taking such good care of the property. I do hope you will journey over to Aberystwyth again soon and come back to Doleos.