We went to Wales for a family funeral and so when booking asked that we could check in early. The person advised that would be fine. When we arrived after travelling six hours we were told that we could not get in to the room until two and that there was nit a note about early checkin. After done checking with their cleaning staff it appeared our room was ready so sorted in the end. The cleanliness of the room was good, however one of the two cups was cracked all the way round and we had to get this changed only small but after long journey a drunk of tea is always welcome. We used the attached restaurant for our evening meal and was told half an hour for a table, that's fine, however when welsh people come in they were seated before us. When we did get our table again other welsh people were ordering after us but getting their food before and we did not gave anything different. . Staff at the bar just walked away without serving so really not impressed which is a share as I will always tip well on good service. Breakfast is included and the quality was good but again as we were not welsh we had to go up and ask for extra coffee whereby they were offered it. It was as game that we were treated like this and or this reason would not recommend this hotel which is a shame.
- Official Description (provided by the hotel):
- Welcome to one of marston's newly built pubs. The Starling Cloud in Aberystwyth is on the main road into the historic town. It's close to the train station which is only a ten minute walk away, and a short stroll from the main promenade and land mark pier. Enjoy our fantastic rotisserie cooked chicken and our other tasty options - children can also enjoy our great kids menu. We offer our famous hand pull bitters alongside a wide range of draught ales and drinks. We have an indoor children's play area so parents can dine and watch their children having fun.With a secure outside child's play area, ample outdoor seating and Large car park we welcome customers to enjoy what we have to offer. Alongside of this, we have a 27 room lodge, from family rooms, doubles and ground floor accessible rooms. Whether you are on your holidays, visiting family, at the university or on business, the Starling Cloud is for you! Free wifi is always available so why not come along and visit. ... more less
- Reservation Options:
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- Also Known As:
- The Starling Cloud Aberystwyth, Wales