We arrived to be told lift was not working and then were offered room on 4th floor; on complaining I was offered a room on the 2nd floor, which was better. The second room offered (to 80 year old woman) was not in the body of the hotel, but was a converted garage accessed via the fire escape at the back. Although the room itself was clean, it felt odd to be disconnected from the rest of the hotel, and it also felt odd that to access the hotel from that room, you had to enter through the back fire door, which was left open all night. As a result both the garage room and the rest of the hotel were not properly secure overnight. During the night my aunt was disturbed by revellers who tried to get in the door of her room. When they couldn't get in, they spent most of the night on the roof of the garage; a very poor night's sleep as a result. We were offered a discount of £10 off the £70 cost of this room as a result, which to me said that it was not taken seriously.
The front door of the hotel was unlocked and reception unattended when we came back in at 10.30; there was an envelope left at reception with a name on the front, containing keys for someone who was arriving late - anyone could have come in and picked these up.
Breakfast was served in the basement, quite gloomy as a result, and was seriously disappointing. We did not want the cooked option, so just had cereal and toast. The milk was on the turn, and when the couple at the table next to ours sent the jug back, the milk that they brought to replace it was just the same. Toast was brought after a very long wait, and was just the cheapest white bread toasted - really, for £70 a night, how is this justifiable?
- Official Description (provided by the hotel):
- A traditional-style two-star-rated hotel boasting wonderful sea views throughout. The Queensbridge is nestled under the shadows of the impressive Constitution Hill on the promenade in Aberystwyth and has 15 en-suite rooms with lift access to all four floors. Each room is equipped with tea & coffee-making facilities, television and daily towels. The relaxing lounge and bar area allows you to wile away the hours with a good book or simply watch the waves come and go. The hotel has recently been refurbished and offers a good selection of single, double and family rooms all reasonably priced. Please note that even though we have a lift here, the hotel is not fully accessible to those with a disability. ... more less
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- Also Known As:
- Queensbridge Hotel Aberystwyth, Wales