On a Wednesday evening in early March, having popped in to book about 6 pm to eat later, we arrived to find no shortage of space. We were immediately impressed by the good attitude and attentiveness of the staff, including their helpful approach to my wife's dairy intolerance, and thereafter by the food which was served, up to and including the sweets.
And then, as one of the few tables still occupied, if not the only one, we suddenly felt forgotten. A member of staff came through the dining room several times, and spent time behind the bar (at the other end of the room) apparently stock-taking, without ever coming to us and asking whether we had enjoyed our sweets (which we had) or whether we would like coffees (which we did).
Eventually contact was resumed and, after enjoying the coffees but not the apologised-for small error on the bill, we departed (still somewhat amazed and having decided, reluctantly in some ways, to eat elsewhere on the following night).
We have to gather from the other reviews that our experience was not typical, but have understandably had to knock off one star from our rating.
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