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“Nice hotel, Friendly Staff, Great Location”

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Premier Inn Caernarfon Hotel
Ranked #2 of 8 Hotels in Caernarfon
Certificate of Excellence
St Helens
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Nice hotel, Friendly Staff, Great Location”
Reviewed 8 August 2012

Just wanting a cheapish mini-break in North Wales and having a bit of an aversion to B&B's/Guest Houses, the Premier Inn at Caernarfon seemed the logical choice. You know what you're getting and the cost was pretty decent (even if, during the booking stage, I spurned a sudden price drop for one of the nights, which had gone back up £30 by the following day when I went to book)

The hotel is wonderfully located, right next to the marina and close to the Menai Strait. I don't think there's any rooms with sea views but that doesn't really matter (and you'd be paying much more if they did!). Having never been to Caernarfon before we didn't know what to expect but were really pleasantly surprised; Caernarfon is a beautiful little town and Premier Inn is just a very short stroll away from the old part of the town - you can even amble right along the 'promendade' to the castle.

The staff were all friendly and helpful, the rooms modern & clean (our two little ones hid under the double bed at one stage and I was terrified of what I'd find underneath, but the floor was clean - top marks!). With a two single beds in as well, the room still didn't feel cramped and the aircon was spot on.

We ate breakfast both mornings in the TableTable pub next door. The place is new and pleasant enough inside, with a great covered area outside with chairs & tables. Breakfasts were decent - although the 'Full English' element needs to be ordered and comes on a plate; I prefer buffet-style. One morning one plate arrived without mushrooms, but that was very quickly remedied with a dish of them. That could be forgiven, because the second morning it was packed - a group of sports people staying overnight in the Travelodge next door were booked in, about 30 of them. Only other complaint was there were no muffins either morning.

Also ate dinner there one day. It's the standard pub-chain fayre and the standard prices are expensive for what it is - but there's always offers on that make the price acceptable. We took advantage of three: kids eat for £1; one-third off the food bill; second drink half-price. We also ate at Fu's Chinese restaurant in the same building, which was superb.

All in all a really nice stay in a clean, well-priced hotel with friendly staff located perfectly in a lovely little town.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weby72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,101 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (184)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Durham, United Kingdom
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 7 August 2012

We stayed overnight for the ferry to Ireland. Room was typical Premier Inn and that's not a bad thing. Clean, pleasant, quiet, functional, individual beds for the two kids. Fresh breakfast made to order. Car park unfortunately was over the road in paid public car park. The thing which made this hotel for us were the staff. Checking in late? No problem, we'll greet you by name when you arrive. Need an alarm call? No problem, here's a clock with new batteries (there is no internal phone). Want some hints to getting to the ferry terminal on time? We'll give you them. You may need some extra tea bags etc as there are four of you, well here's a goody bag with extra. Toasting machine broken at breakfast? No problem, chef will prepare some and we'll deliver to your table. Premier Inn - please give everyone here a pat on the back.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank CarlandHel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ireland
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 August 2012

I stayed in a family room with my kids on 30th July en route to ferry for Ireland. Our room faced inner courtyard and was lovely and quiet. Spacious, clean and friendly, helpful staff.
Pretty location by harbour. Breakfast in separate building though there is a morrisons within walking distance. Travelodge is also nearby.

Room Tip: Request inner courtyard room as it is quieter location away from Morrison deliveries in early am.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank d m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 August 2012

This was a family holiday, where we just needed a comfortable and affordable base for visits to tourist attractions in north west Wales, we found this accommodation on the website and everything fitted our wish list, The location was ideal, staff friendly and knowledgeable and all in all - one first class stay.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travisperkins36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2012

Second time I've stayed at this hotel (The first time was when they just opened and it was a good room, with a decent view, and very fair for the price).
They have just 'extended' into the shop which used to be on the ground floor under the hotel. I had a room in this new section... as expected it was a good size, well kept and with a comfy bed etc.
Unfortunately my room was right against one of the main walkways through the development where the hotel is situated. I had a stunning view of the Travelodge entrance (also in the complex) compete with smokers standing outside ... I didn't feel confident leaving the window open over night as people were passing by very close to it and could look right in. So it was a rather stuffy summer night... with no air con or fan in the room. The noise of men working just outside started at 8am on the Sunday morning .. making a lie-in impossible.
The staff were very friendly and polite and if I'd managed to get this room in one of the cut price sales you sometimes see, then it would have been fine, but £86 for this room.. was rather high. They STILL haven't got any parking sorted out... so you either pay to use the council car park over the road... or use the free one which is further away at the end of a road and feels very isolated, ill lit and insecure over night.

Room Tip: If it's possible... try and make sure your room in not in the ground floor new section.
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
1 Thank BigfootGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitbread-77, Steven Hicks, Social Media at Premier Inn Caernarfon Hotel, responded to this review, 14 August 2012
Thank you for reviewing your recent stay at our hotel.

At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a comfortable environment and do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 August 2012

On arrival we were greeted by a staff member in training however he could not have been more helpful, he asked about our trip and if we had stayed before. He gave us all the information we needed to ensure we had a good stay.

The location of the hotel was excellent and was in easy walking distance of the town centre and local amenties. I would certainly recommend this hotel and would choose to stay here again myself.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lotterbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 August 2012

This was our second stay at this P Inn , great as before and a bargain per booked at £19 . We ate at the Black Boy in town . Great food . We will be back :) we got a room in the new part it was so nice and clean. Nice shops and a morrisons neat to is handy.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deerelodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Caernarfon Hotel

Property: Premier Inn Caernarfon Hotel
Address: Balaclava Road Victoria Dock, Caernarfon LL55 1SR, Wales
Region: United Kingdom > Wales > North Wales > Gwynedd > Caernarfon
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Caernarfon
#3 Business Hotel in Caernarfon
#4 Romantic Hotel in Caernarfon
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Caernarfon Hotel 3*
Number of rooms: 93
Official Description (provided by the hotel):
Whether you're trekking up Snowdon or yachting down the coast, Premier Inn Hotel Caenarfon Victoria Dock is perfect for the high life around here. We're right on the Marina, and close to the history of Caenarfon and the majesty of Snowdonia too. Put on your walking boots for some serious climbing, or take off your shoes for a paddle at Dinas Dinlle. Stand on platforms waiting for the West Highland Railway, or hotfoot it over to Anglesey. Then turn your feet back to the hotel for some tasty fare at our Table Table restaurant and a great night's sleep. Directions: Follow A55 Holyhead, take J9 (Caernarfon), at roundabout first exit and then continue to follow all signs to Caernarfon. As you enter Caernarfon at roundabout with Morrisons on right, take 1st exit, keep in right hand lane, at next roundabout take 4th exit to mini roundabout, the hotel is in front of you next to Yr Harbur Table Table. Parking is off site. Contact hotel directly for more details Transport and local information: Caernarfon Castle 0.5 mile Snowdonia National Park 12 miles Betws Y Coed and Swallow Falls 23 miles Bangor Train station 10 miles Holyhead Ferry Servies 32 miles ... more   less 
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Also Known As:
Premier Inn Caernarfon Hotel Caernarfon
Premier Inn Caernarfon Hotel Wales

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