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“worth staying at”
4 of 5 bubbles Review of Celtic Royal Hotel

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Celtic Royal Hotel
Ranked #3 of 8 Hotels in Caernarfon
Certificate of Excellence
Loughborough, United Kingdom
Level Contributor
93 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“worth staying at”
4 of 5 bubbles Reviewed 15 June 2013

building looks grim from the outside and the area looks run down but once inside its charming.Staff efficent and friendly. Room was large and very comfortable, cleaning was rreasonable although the shower could have done with a deep clean. View was grim. Biggest problem for me was thje fact like a lot of hotels they take coaches first night there was 2 coach parties in the restuarant the staff did very well but it was very noisey and hectic. Second night used the Bistro thinking I,d miss them but no another coach parties of Americans were in there. Again the staff did their best but were like headless chickens. My meal came but had no condiments and no bread roll and butter I had ordered, so had to wait at the bar to ask for them, steak was supposed to be meduim to well and it nearly walked off the plate it was so rare. They took it back and did me another one and was very apologetic, I did get vinegar no salt or pepper. I did get bread roll no butter and by now felt so sorry for staff did,nt like to ask for anything else.

  • Stayed June 2013, travelled solo
    • Value
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Helpful?
4 Thank ninakitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celticroyalhotel, Guest Relations Manager at Celtic Royal Hotel, responded to this review, 21 June 2013
Thank you for staying with us at the Celtic Royal Hotel. We are glad that you found our Rooms comfortable and facilities satisfactory. It is very important to us that all our customers receive the best service possible and we hope that the Duty Manager rectified the error promptly. Please accept our sincere apologies and our thanks for your constructive criticism, which will assist us in our ongoing training programme.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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949 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (215)
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Winsford Cheshire
Level Contributor
192 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed 5 June 2013

We stayed for two nights at the Celtic Royal Hotel and can say that it is probably the best UK hotel that we have had the pleasure of staying at. Although old in a most charming way, it is immaculately clean in both the public and private rooms. The staff are all pleasant and very helpful and the food to a very high standard.
I have already submitted a not so favourable review on the Adelphi Hotel in Liverpool. Can I suggest that the management of this hotel visits the Celtic Royal to see how well a hotel in an older building can be maintained and managed.
There is no fee for parking and ample space, our room was more to the US style of large room with en suite bathroom with bath and shower. The public rooms and thoroughfares are all extremely clean and well kept with both stairs and lift to all floors. Dinner was first class as was breakfast. The hotel does cater for the coach trade pandering to the 'grey pound.' But this did not detract from the attention of the staff at meal times. There is entertainment most nights in the comfortable bar area which also incorporates a Bistro with food of the same quality as the dining room. There is a large swimming pool and spa area. If I really have to nit-pick the best I can do is to say that one of the mirrors in the dining room as a little squiffy.

  • Stayed June 2013, travelled as a couple
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Helpful?
4 Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
128 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 5 June 2013

Central location in Caernarfon with a very friendly staff and within an easy walk the castle and a variety of popular restaurants such as Ainsworth's and Black Boy Inn. Very appealing lobby with wood paneling and antiques. Our room was quite spacious with both a double bed and a single bed which is typical for their twin rooms. Free wi-fi and coffee/tea in the room. The bath had no shower curtain or grab bar but that may only be noticed by travelers from the US. Although we didn't use it, the spa had a very nice looking pool. There was one small elevator but that was only a problem when a large tour group arrived together. The floor in our room creaked so you may want to be on the top floor.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank twofromNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter Devon England UK
Level Contributor
83 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 1 June 2013

Arrived here on the Welsh Highland Railway, and was surprised that whilst not right in the town centre it was only 5 minutes walk away. The exterior of the hotel looks a bit foreboding however the interior is very pleasant. The staff are excellent with a very friendly warm attitude. The rooms are spacious, clean, and well appointed. The food was excellent and it has a well appointed gymnasium, and pool facilities. Overall a very pleasant experience, I certainly would revisit and stay there again if I was in the area.

  • Stayed May 2013, travelled as a couple
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Helpful?
2 Thank Whizzer50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

Family birthday visit to Welsh mountains with our three children ages 19, 14, and 4. Staff very friendly and helpful. Our rooms were very large and very clean, double bed wasnt the biggest and a little soft. Evening meal was excellent very surprised by the quality of our food. We would stay again and would recommend it to others.

  • Stayed May 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank TracyFinding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MK UK
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

Seven of us stayed for £175 inc. B&B in total. The Receptionist Darren was very helpful both at booking us in, checking us in and returning the items my daughter left behind when we went out to eat. The breakfast was very good and plenty of it available. The swimming pool and spa area is very nice. Good trip and I would return. It's just a stones throw from the town centre and opposite Asda in case you've forgotten any items so in a great location.

Room Tip: If you want a view of some sort you might be limited. We stayed in 225 which is the end of a corrid...
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  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MkUkSheilagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, England
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

We stayed here for hubby's birthday weekend away in March as we wanted to go on the Welsh Highland Railway. A nice hotel, pleasant welcome from the reception staff, and liked our room, specially the windowseat.

The food was fine, but not much variation in the menu, just the same food with different names! Staff were not very knowledgable about drinks - we would order one drink from the menu and something different would be served - beers on the menu were certainly not the ales they had in stock! I was very impressed when at breakfast I asked if there was any Ribena in the kitchen as I like hot Ribena rather than tea or coffee, and someone from the Kitchen ran to the Asda over the road and bought some. Full customer satisfaction points there!!

I was a bit sad that although we had said on booking that we were there for a birthday, there was no recognition of this with a complimentary drink or anything. And yes, it genuinely was a birthday!

The swimming pool was absolutely fine and ticked all the boxes for us. In the evening we wanted to sit downstairs and catch up with some paperwork, but all the public areas have very low lighting, even the library room.

If you have a disability, although there is a lift, we found there were still several small flights of stairs additionally to get to our room - so do check where your room is when booking if you need stair free access.

It is a very short walk into town, although all that I can say about Caernarvon is that most of it seemed closed when we were there!

In brief, we did like the hotel, and yes we would stay there again, and we would recommend it to others.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
Thank Julie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Celtic Royal Hotel

Property: Celtic Royal Hotel
Address: Bangor Street, Caernarfon LL55 1AY, Wales
Region: United Kingdom > Wales > North Wales > Gwynedd > Caernarfon
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Caernarfon
#3 Romantic Hotel in Caernarfon
#4 Business Hotel in Caernarfon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Celtic Royal Hotel 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Celtic Royal Caernarfon
Hotel Celtic Royal
Celtic Royal Hotel Caernarfon, Wales

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