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Celtic Royal Hotel
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Reviews (1,119)
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Reviewed 15 June 2013

building looks grim from the outside and the area looks run down but once inside its charming.Staff efficent and friendly. Room was large and very comfortable, cleaning was rreasonable although the shower could have done with a deep clean. View was grim. Biggest problem for me was thje fact like a lot of hotels they take coaches first night there was 2 coach parties in the restuarant the staff did very well but it was very noisey and hectic. Second night used the Bistro thinking I,d miss them but no another coach parties of Americans were in there. Again the staff did their best but were like headless chickens. My meal came but had no condiments and no bread roll and butter I had ordered, so had to wait at the bar to ask for them, steak was supposed to be meduim to well and it nearly walked off the plate it was so rare. They took it back and did me another one and was very apologetic, I did get vinegar no salt or pepper. I did get bread roll no butter and by now felt so sorry for staff did,nt like to ask for anything else.

  • Stayed: June 2013, travelled solo
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4  Thank ninakitson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
celticroyalhotel, Guest Relations Manager at Celtic Royal Hotel, responded to this reviewResponded 21 June 2013

Thank you for staying with us at the Celtic Royal Hotel. We are glad that you found our Rooms comfortable and facilities satisfactory. It is very important to us that all our customers receive the best service possible and we hope that the Duty Manager rectified the error promptly. Please accept our sincere apologies and our thanks for your constructive criticism, which will assist us in our ongoing training programme.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2013

We stayed for two nights at the Celtic Royal Hotel and can say that it is probably the best UK hotel that we have had the pleasure of staying at. Although old in a most charming way, it is immaculately clean in both the public and private rooms. The staff are all pleasant and very helpful and the food to a very high standard.
I have already submitted a not so favourable review on the Adelphi Hotel in Liverpool. Can I suggest that the management of this hotel visits the Celtic Royal to see how well a hotel in an older building can be maintained and managed.
There is no fee for parking and ample space, our room was more to the US style of large room with en suite bathroom with bath and shower. The public rooms and thoroughfares are all extremely clean and well kept with both stairs and lift to all floors. Dinner was first class as was breakfast. The hotel does cater for the coach trade pandering to the 'grey pound.' But this did not detract from the attention of the staff at meal times. There is entertainment most nights in the comfortable bar area which also incorporates a Bistro with food of the same quality as the dining room. There is a large swimming pool and spa area. If I really have to nit-pick the best I can do is to say that one of the mirrors in the dining room as a little squiffy.

  • Stayed: June 2013, travelled as a couple
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4  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2013

Central location in Caernarfon with a very friendly staff and within an easy walk the castle and a variety of popular restaurants such as Ainsworth's and Black Boy Inn. Very appealing lobby with wood paneling and antiques. Our room was quite spacious with both a double bed and a single bed which is typical for their twin rooms. Free wi-fi and coffee/tea in the room. The bath had no shower curtain or grab bar but that may only be noticed by travelers from the US. Although we didn't use it, the spa had a very nice looking pool. There was one small elevator but that was only a problem when a large tour group arrived together. The floor in our room creaked so you may want to be on the top floor.

  • Stayed: May 2013, travelled as a couple
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2  Thank twofromNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2013

Arrived here on the Welsh Highland Railway, and was surprised that whilst not right in the town centre it was only 5 minutes walk away. The exterior of the hotel looks a bit foreboding however the interior is very pleasant. The staff are excellent with a very friendly warm attitude. The rooms are spacious, clean, and well appointed. The food was excellent and it has a well appointed gymnasium, and pool facilities. Overall a very pleasant experience, I certainly would revisit and stay there again if I was in the area.

  • Stayed: May 2013, travelled as a couple
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2  Thank Whizzer50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2013

Family birthday visit to Welsh mountains with our three children ages 19, 14, and 4. Staff very friendly and helpful. Our rooms were very large and very clean, double bed wasnt the biggest and a little soft. Evening meal was excellent very surprised by the quality of our food. We would stay again and would recommend it to others.

  • Stayed: May 2013, travelled with family
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Thank TracyFinding
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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