I cannot fault the friendliness of the staff here and they did try and sort out the issue we had. We had two rooms, one of us in Room 2 in the house which was toasty warm and delightful. My sister and I shared a room in the annex. I told them we were cold and they assured us the heating would be turned up. I spent the night wheezing due to the cold. In the morning we were offered a change of room into the main house. We snapped it up thinking of warm and toasty Room 2. Room 5 wasn't like this - of anything the second night was colder than the first. The heating doesn't swithchn on until 17.00 in the afternoon and that is too late for November - and a chilly one at that!
As said the staff were so friendly and so lovely I feel bad but the fact is that our stay was not as comfortable as I would have wished.
This is beautifully located in a town which ahs to be one of the firendlest on Earth!
- Official Description (provided by the hotel):
- The Plas Derwen is a fantastic pub restaurant which offers exceptional food at ordinary prices. Located within easy reach of the A40 and A465 (Heads of the Valleys Road), it was redeveloped to a high standard in April 2007. All our food is cooked to order, using produce from local suppliers, listed on the back of our weekly changing menus, enabling you to have a different dish with every visit. There is also a Specials board and a Fish Specials board for even more variety. This is a warm, welcoming venue with pastel colours and a large see through feature fireplace. The building dates back 600 years and the refurbishment has been sympathetically undertaken to reflect old meeting new. With contemporary furnishing, the traditional slant has been retained with many nooks and crannies around the pub. The Garden Room, Lounge Bar and double Conservatory are separate rooms offering different experiences. Some areas have leather sofas and leather tub chairs. ... more less
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- Also Known As:
- Plas Derwen Hotel Abergavenny
- Plas Derwen Abergavenny, Wales