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“Not as good as previously”

Afternoon Tea at the Angel
Ranked #1 of 11 Coffee & Tea in Abergavenny
Certificate of Excellence
Cuisines: British, Welsh
More restaurant details
Restaurant details
Good for: Romantic, Groups, Business meetings, Child-friendly, Local cuisine, Special Occasion Dining
Dining options: Brunch, Breakfast, Lunch, Dinner, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Validated Parking, Waitstaff, Wheelchair Accessible
wales
Level Contributor
133 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 98 helpful votes
“Not as good as previously”
Reviewed 20 June 2014 via mobile

Visited the Angel for tea for the third time. It is now significantly more expensive. It was a hot day so we opted to sit in the courtyard, as did most others. However, the staff seemed unprepared for this. They did not bring any cloth or even table mats, leaving us to eat off the bare, beer stained wood. When they brought tea, the cake stand fell over, saved by my quick eyed companion, as no one had thought of putting feet on a slatted table. The choice of teas was extensive and my lapsang souchong was delicious, although I had to ask for lemon.
The sandwiches were rather slabby and the fillings pretty tasteless. The scones, which only arrived when asked for, were OK and the strawberries were only fair. The cakes however were delicious.
The courtyard is a delightful place on a hot day and we both enjoyed the outing, chiefly the venue, the company, the tea and the cakes. However the rest was really not up to scratch.

Visited June 2014
Helpful?
1 Thank grannywalescc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte G, Manager at Afternoon Tea at the Angel, responded to this review, 22 June 2014
Dear Guest,

Thank you for your feedback.

In the courtyard, we do not put out white linen or table mats as we have beautiful Indian Ocean outdoor furniture. The furniture typically does not have stains however there could have been someone sitting at the table prior to you with a cold beverage.

All of our afternoon tea items are freshly prepared each morning in anticipation for the arrival of our tea guests.

It is a shame you felt your visit was not as good as previous visits, however I hope this has not marred your impression of The Angel and we can welcome you back again in the future.

Kind regards,

Charlotte Griffiths
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bristol, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Highly recommended”
Reviewed 16 June 2014

Had been recommended by so many people, i thought it might be disappointing, but it really is very good quality and in very nice surroundings too.
Good selection of teas and a real treat all round...will be back.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte G, Manager at Afternoon Tea at the Angel, responded to this review, 22 June 2014
Dear Guest,

Thank you for taking the time to post your feedback.

I am delighted we were able to surpass your expectations.

We hope to welcome you back again in the near future.

Kind regards,

Charlotte Griffiths
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wales
Level Contributor
56 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“High tea”
Reviewed 15 June 2014 via mobile

Came with friends and had the high tea. Warm savoury pastries, sandwiches, cakes, scones and little posh trifles on offer. Good selection of teas. Food was tasty and plentiful although service was lacklustre not being offered more tea or even more hot water for the tea we had but overall the food was nice. For £25 per head it would be nice if a glass of something sparkly was included as I went away questioning value for money.

Helpful?
1 Thank weekendweekend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte G, Manager at Afternoon Tea at the Angel, responded to this review, 20 June 2014
Dear Guest,

Thank you for posting your review about High Tea at The Angel.

I am sorry you were not offered more tea or hot water, however I am pleased you enjoyed the warm savoury pastries, sandwiches, cakes, scones and trifle.

We would have been happy to provide you each with a glass of champagne at an additional £9.00 per person.

We hope to welcome you back again in the near future.

Kind Regards,

Charlotte Griffiths
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
77 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Simply Wonderful High Tea!”
Reviewed 4 June 2014

This simply is the best High Tea I have ever had, the quality was very high.

The choice of teas were quite special, unfortunately I could only drink 7 pots!

The service was warm and very welcoming.

Highly recommended!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank dipper84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte G, Manager at Afternoon Tea at the Angel, responded to this review, 6 June 2014
Dear Guest,

Thank you for your review.

What a delight to read your high tea was 'simply wonderful'.

We look forward to welcoming you back to try even more of our teas!

Kind regards,

Charlotte Griffiths
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magor, United Kingdom
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Birthday Tea”
Reviewed 3 June 2014

We were given a voucher at Christmas as a present for High Tea, so we used it for my husband's birthday. My cousin (who had given us the gift) phoned the hotel to ask if she could order a birthday cake for him with the tea. They said that there was more than enough food so would put a candle in a small cake and wish him happy birthday. They brought the food out and it was delicious with a choice of teas and coffees. Then they brought a plate out with a small cake with a candle and a chocolate covered strawberry with happy birthday written on the plate in chocolate! Everything was really good and the service second-to-none. A really wonderful gift for the person who has everything. Could not eat it all, so they boxed it up for us to bring home.

    • Value
    • Service
Helpful?
1 Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte G, Manager at Afternoon Tea at the Angel, responded to this review, 20 June 2014
Dear Guest,

It is with great pleasure I read your review about our High Tea at The Angel. I am pleased we were able to contribute in making your husbands birthday a special day

I will make sure to share this lovely review with the rest of the team and we look forward to welcoming you back soon, for another treat.

Kind Regards,

Charlotte Griffiths
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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