We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Superb Place to Stay”
Review of Castlebank Hotel

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Conwy
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Castlebank Hotel
Ranked #2 of 2 Hotels in Conwy
Certificate of Excellence
Reviewed 28 September 2008

My wife and I stayed at the Castlebank in September 2008 for a week-end away and found everything about the hotel to be superb! Jo and Henrique provided a personal and friendly service, the food was excellent and the rooms of the highest standard. There was nothing to fault. This really is an outstanding venue and a place we would recommend to anyone; a hotel which offers value for money, professional customer care, high standards of accommodation and a most enjoyable experience.

  • Stayed: September 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank calmandrestful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (458)
There are newer reviews for Castlebank Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

400 - 406 of 459 reviews

Reviewed 15 September 2008

A really nice, comfortable small hotel. The owners were never far away to be on hand if you needed anything and very accommodating with my early starts in providing breakfasts! The WiFi was a welcome addition, and the room was generous and luxurious. The hotel is a stones throw from the town centre and Quay, where there are plenty of nice shops!! I would highly recommend this hotel and look forward to staying there again. Many thanks!

  • Stayed: September 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank dustings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2008

A warm welcome and excellent, professional service throughout our stay. Our room was tastefully decorated, included literature on the history and development of the house, as well as tourist information, and had wonderful views to the sea and castle. All the facilities - bathroom, heating and lighting - functioned perfectly, which was not the case with some more expensive hotels we have stayed in this month.
Excellent value for money at 80 pounds per night for a double room, including full English breakfast, (some home-made jam, good coffee and lots of it!), car-parking and use of internet/computer.

  • Stayed: September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank NG72RD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2008

This is a wonderful hotel with extremely welcoming (and hard working!) hosts. My husband and I celebrated our first wedding anniversary here and will certainly go back in the future. Nothing was too much trouble for Jo and Henrique(?) and they always had a smile on their face and made time for a quick chat. The food was lovely (the best goats cheese and red onion tart i have had!) - i just wish i had had enough space to try the desserts!

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank petalpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2008

Its impossible to find fault with this idylic hotel. The room was cosy, comfortable and spotlessly clean with all the amenities you would expect and a few extra, such as a dvd collection available and intenet access. Castlebank is perfectly situated next to the town walls to offer amazing views across the estuary and (as the name suggests) Conwy castle, which is just a hop skip and a jump away.

The lounge and bar are the perfect place to unwind and there is a pretty terrace to enjoy a glass of white port on and gaze over the town. We could wax lyrical for some time about the charm of this little gem of a hotel but the real reason you should choose it for your visit to Conwy above any other, is the outstanding hospitality provided by Henrique and Jo the owners.

From the moment we arrived the welcoming and friendly atmosphere created by our hosts made us feel totally relaxed and truely on holiday. Jo's breakfasts where lovely, beautifully cooked using local produce and if you get the chance you must eat in their restaurant, it was the best meal we had in Conwy. Henrique's professional but relaxed approach made us feel instantly at home and it was a joy to be in his company.

They clearly both work very hard to ensure your stay as their guests is the best it could be and they have certainly suceeded as we can think of no better place we have stayed.
We would highly recommend castlebank to couples both young or old and families alike, It will not dissapoint .

We will definately be returning ourselves, Fay and Nic

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank nicfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2008

We stayed at the Castlebank for 12 days and enjoyed every single one. Our room was fantastic - cosy, spacious and spotlessly clean. The hotel is tastefully furnished and decorated. The breakfast was delicious (fresh fruit salad, cerials, full English breakfast and not to forget the homemade meddlar jelly). You should try the dinner, too (small, but excellent menue with local ingredients). Jo and Henrique were very friendly hosts always trying to make our stay as comfortable as possible. We will definitively come back.

  • Stayed: August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank The_Germans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2008

Hotel owners, Jo & Henrique, were excellent hosts. Very friendly, helpful at all times and always willing to make every effort to ensure that our stay, both at the hotel and Conwy, was relaxed and enjoyable. Breakfast food and service was excellent. Small hotel - 8 bedrooms. Cosy licensed bar and very pleasant guest lounge with internet facilities. Great location for those who want to enjoy Conwy Town and the beautiful surrounding area of North Wales. Private car parking. We originally booked 2 nights but were so pleased that we stayed for 4.

Stayed: July 2008
Thank staidans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Conwy
0.2 mi away
Castle Hotel
Castle Hotel
#1 of 2 in Conwy
1,244 reviews
0.8 mi away
The Quay Hotel & Spa
The Quay Hotel & Spa
#1 of 1 in Deganwy
2,631 reviews
3.0 mi away
The Imperial Hotel
The Imperial Hotel
#18 of 60 in Llandudno
1,249 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Gwynfryn Bed and Breakfast
0.3 mi away
Bryn Derwen Guest House
0.2 mi away
The Erskine Arms
The Erskine Arms
#7 of 22 in Conwy
18 reviews
Show Prices
Show Prices
Show Prices

Been to Castlebank Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Castlebank Hotel

Address: Mount Pleasant, Conwy LL32 8NY, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Conwy
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 2 Hotels in Conwy
Price Range: £28 - £70 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Also Known As:
Castlebank Hotel Conwy, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing