We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent dinner!” 5 of 5 bubbles
Review of Castle Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Castle Hotel
Ranked #1 of 2 Hotels in Conwy
Certificate of Excellence
Dallas, Texas, United States
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent dinner!”
5 of 5 bubbles Reviewed 24 May 2014

We stopped in at the end of a long day of touring castles and we're delightfully surprised by the hospitality and the food! We both had the poached and roasted chicken, the best chicken either of us had tasted! Highly recommend this spot for dinner.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 29 May 2014
Thank you for your kind comments. We welcome a lot of US visitors to our World Heritage town and we are very pleased to able to add to their and your experience of great Welsh hospitality, delivered by local people.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,054 reviews from our community

Traveller rating
    632
    279
    84
    38
    21
See reviews for
166
600
28
70
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (228)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Llandudno, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 22 May 2014 via mobile

Usually I walk right past the castle hotel I thought it was just a hotel, but today I decided to pop in and see if I could get some lunch. We were greeted by a very welcoming young lady that showed us to a spectacular bar/lunch area. Service was fast and friendly, I went for the special which was a lamb hotpot with rosemary mash and red cabbage. The meal was
out of this world ive never had anything so tasty, I loved everything about the hotel i really enjoyed this

Stayed May 2014, travelled as a couple
Helpful?
1 Thank ryanowens27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 29 May 2014
Always great to "surprise" a local. Funny - before we bought the hotel in 2000 - even though we lived not too far away - we never went in either!
Thanks for writing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warwick, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

We arrived at Conwy after a drive around the North Wales coast, just cruising around and looking for somewhere we would like to stay for a night. The morning and early afternoon had been great, weather wise, and by mid-afternoon it was "going-over".

We checked Google for hotels, and it came up with Castle Hotel. It was just around the corner. A very lovely hotel, staff and location. Reception couldn't have been more helpful and organised a very good deal for our overnight stay.

The hotel restaurant menu looked so good we thought that we would be ill-advised to try anywhere else. What a good choice.

The food in the restaurant was superb, waiting staff very friendly and helpful.

Our room was on the second floor and very good. All amenities that you would expect were there. Beautifully presented, very clean and tidy.

Breakfast in the morning was just as good as the evening meal.

Definitely somewhere to visit again.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KARENANN11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 29 May 2014
Really pleased you found us and thank you for writing - we really appreciate your kind words. Occasionally on here, we get people writing who seem to be determined not to enjoy themselves - but quite clearly not you - you really made the most of your "surprise" visit.
Hope you find us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 20 May 2014

This was a nice property in a really exquisite part of town. Conwy is really pretty and the hotel lives up the beauty. The room was very nice. The internet didn't work very well, but this wasn't a major problem. The only issue we had was that the service was a little wanting. We were left waiting awkwardly at the front desk whilst the attendant chatted with her friend and then were finally sort of tossed the key without directions to the room. The service was so apathetic in fact that we felt too uncomfortable to complain when we found that our room was a twin rather than a double! It wasn't a huge issue. But, little things like this make a difference. It is important that service is always maintained.

All that being said, I would definitely stay at the hotel again. The positives far outweighed the negatives.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tom J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 22 May 2014
Thank you for 4 out of 5 review, although I am sorry you found our service a little wanting. We emphasise to our team, every opportunity we get, that it's our usually very high levels of service that give us the edge in a very competitive market.
We are a privately owned hotel, run by professional hoteliers with many years experience and encourage all our people to be friendly and responsive to our guests needs. Sometimes they may appear as 'chatting' to friends - but a lot of our guests have become friends and a chat often breaks out at the reception desk.
Again apologies if we didn't give you the best of attention, but hope we see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 bubbles Reviewed 19 May 2014 via mobile

Stayed for one night but I wouldn't stay again. Very overpriced and didn't feel that the staff were very informative or really interested in us. Breakfast was good but I wouldn't return. I have stayed in nicer B & B's. Sorry but I'm just being honest.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank urmantrude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 21 May 2014
My email just 'pinged' with two from Tripadvisor! One was this one and the other was our new 'Certificate of Excellence' for scoring 4.5 out of 5 from over 300 reviews in 2014. Just goes to show you can't relax for a minute!
Not much information from this reviewer, so not sure why we didn't hit the mark with her? As you will see from most reviews on here, our team usually score high marks. All I can do is apologise if this wasn't the case for this lady's stay.
Must do better and we will.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 18 May 2014 via mobile

Stayed here on business for 4 days in May. A lovely hotel set in the middle of the town. Rooms are comfy and well appointed. The staff are friendly and very attentive.
Overall this is one of the better hotels in the area. Will definitely be staying here again when next back in the area.

Stayed May 2014, travelled on business
Helpful?
Thank LondonTraveller6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 29 May 2014
Thank you for taking time out to write us a such a positive review. We don't get many guests staying 4 nights, so you are better placed than most to have an informed opinion, so your comments are very gratifying.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conwy County, United Kingdom
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 14 May 2014 via mobile

Once again we had a delightful well cooked and presented meal at the Castle hotel conwy. The staff are always polite and willing to to assist. The ambience of the castle hotel works well for both an intimate dinner or a more formal informal lunch.

It is hoped that the menu is once again renewed to offer some new dishes as we have now possibly been served most of the dishes that are on the menu.

Stayed April 2014, travelled with friends
Helpful?
2 Thank mexicanlights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plavin1906, Owner at Castle Hotel, responded to this review, 29 May 2014
Thank you for visiting again and your lovely review. Please check out our website to see our new summer menu - lots of new dishes and some old favourites on there!
Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Conwy
0.7 mi away
The Quay Hotel & Spa
The Quay Hotel & Spa
#1 of 1 in Deganwy
4.5 of 5 bubbles 2,408 reviews
1.5 mi away
Bodysgallen Hall & Spa
Bodysgallen Hall & Spa
#11 of 60 in Llandudno
4.5 of 5 bubbles 653 reviews
13.4 mi away
Chateau Rhianfa
Chateau Rhianfa
#1 of 5 in Menai Bridge
4.5 of 5 bubbles 896 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
Imperial Hotel
Imperial Hotel
#18 of 60 in Llandudno
4.5 of 5 bubbles 1,110 reviews
2.9 mi away
The Clontarf Hotel
The Clontarf Hotel
#6 of 60 in Llandudno
5.0 of 5 bubbles 810 reviews
3.0 mi away
St. George's Hotel
St. George's Hotel
#13 of 60 in Llandudno
4.5 of 5 bubbles 1,300 reviews
Show Prices
Show Prices
Show Prices

Been to Castle Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Castle Hotel

Property: Castle Hotel
Address: Castle Hotel High Street, Conwy LL32 8DB, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Conwy
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Conwy
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Castle Hotel 4*
Number of rooms: 28
Official Description (provided by the hotel):
'Boutiquey' Town House Hotel in middle of World Heritage walled town. After many years of upgrades and restoration, this famous old Inn now offers contemporary styling mixed with 'arts & crafts' character. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Priceline, Hotels.com and SpeedyBooker.com so you can book your Castle Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Castle Hotel Conwy, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing