Interesting old building in lovely setting and views, right by the canal with good walking in either direction. All staff we encountered were pleasant and efficient, and seemed to be well trained. Room and beds were comfortable and clean. Dinner in the restaurant was very good - not an extensive menu, but a choice of about 5 or 6 dishes for each course, giving what we felt was a good variety. The starters (chicken liver pâté and seafood) and main courses (rib-eye steak and pot roast lamb) we had were unpretentious, but delicious and well presented. Vegetables were fairly standard fare but all of good quality, cooked just right to our taste, and included the best-tasting peas I've had for a long time - can't help wondering why they bothered with the mange tout! Followed up with cheese - fairly small selection and portions, but tasty and not chilled to death. House red wine quite acceptable (to us) in quality and price. This wasn't our first choice, but our first two choices weren't available. After the second attempt, the waitress checked and told us which wines were "off" (about four from the fairly extensive list) and, to be fair, suggested the house wine rather than steering us to the more expensive alternatives. Iced tap water was provided without the need to ask. Breakfast also very good - service perhaps a bit less attentive than at dinner, but no complaints.
Minus points (none of them show stoppers for us, but we want to give a fair and balanced view):
Reception desk was unstaffed when we arrived, around 4:30 on a Saturday afternoon, and we spent some time trying to find a member of staff before we could check in; this would have been less frustrating if the bell on the desk had been working!
Our room in the (relatively) modern extension felt a bit tired, the bathroom especially so, although everything was clean and worked OK. Plenty of hot water, but fixed shower head not ideal. As mentioned elsewhere, TV rather small, but no problem to us as we didn't go there to watch TV! Web site states that free wi-fi is available in public areas, but no information on this was provided in the room, or offered at reception (until I asked about it when we were leaving). Most serious shortcoming of room was the poor sound insulation, with far too much noise coming through from next door's bathroom. This didn't spoil our overnight stay, but could have done if we'd had noisy neighbours. Don't know whether this also applies to older rooms in original building.
Overall, we enjoyed our stay and felt it good value, with the food very enjoyable. We booked by phone, following the hotel web sites's advice to "book direct for the best deals" and were quoted a better price than was offered online (online bookings from the web site go through booking.com). We've stayed at a couple of other hotels in Llangollen, and all seem to have their pros and cons. We would certainly consider Bryn Howel for another visit.
- Official Description (provided by the hotel):
- Bryn Howel Hotel the most perfect setting for your perfect day, Set in the spectacular Dee Valley, alongside the Llangollen Canal absolutely outstanding views, Our aim is to provide perfect service and excellent food to all guests regardless of your choice of dining be it in our famous lounge bar with its oak wood paneled surround and blazing open fire, to the amazing Ceder Tree Restaurant both of which have undergone major investment. Our award winning team of chefs are here to cater for your requirements, What ever they may be. The service team have undergone intense training to ensure your requirements are carried out to the letter, we pride our reputation on our standards of service, refer to Facebook or TripAdvisor for your satisfaction. ... more less
- Reservation Options:
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- Also Known As:
- Bryn Howel Llangollen
- Bryn Howel Hotel Llangollen, Wales