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“We hope to come back”
Review of Bryn Howel Hotel

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Bryn Howel Hotel
Ranked #7 of 10 Hotels in Llangollen
Manchester, UK
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We hope to come back”
Reviewed 19 May 2014 via mobile

Plus points:
Interesting old building in lovely setting and views, right by the canal with good walking in either direction. All staff we encountered were pleasant and efficient, and seemed to be well trained. Room and beds were comfortable and clean. Dinner in the restaurant was very good - not an extensive menu, but a choice of about 5 or 6 dishes for each course, giving what we felt was a good variety. The starters (chicken liver pâté and seafood) and main courses (rib-eye steak and pot roast lamb) we had were unpretentious, but delicious and well presented. Vegetables were fairly standard fare but all of good quality, cooked just right to our taste, and included the best-tasting peas I've had for a long time - can't help wondering why they bothered with the mange tout! Followed up with cheese - fairly small selection and portions, but tasty and not chilled to death. House red wine quite acceptable (to us) in quality and price. This wasn't our first choice, but our first two choices weren't available. After the second attempt, the waitress checked and told us which wines were "off" (about four from the fairly extensive list) and, to be fair, suggested the house wine rather than steering us to the more expensive alternatives. Iced tap water was provided without the need to ask. Breakfast also very good - service perhaps a bit less attentive than at dinner, but no complaints.
Minus points (none of them show stoppers for us, but we want to give a fair and balanced view):
Reception desk was unstaffed when we arrived, around 4:30 on a Saturday afternoon, and we spent some time trying to find a member of staff before we could check in; this would have been less frustrating if the bell on the desk had been working!
Our room in the (relatively) modern extension felt a bit tired, the bathroom especially so, although everything was clean and worked OK. Plenty of hot water, but fixed shower head not ideal. As mentioned elsewhere, TV rather small, but no problem to us as we didn't go there to watch TV! Web site states that free wi-fi is available in public areas, but no information on this was provided in the room, or offered at reception (until I asked about it when we were leaving). Most serious shortcoming of room was the poor sound insulation, with far too much noise coming through from next door's bathroom. This didn't spoil our overnight stay, but could have done if we'd had noisy neighbours. Don't know whether this also applies to older rooms in original building.
Overall, we enjoyed our stay and felt it good value, with the food very enjoyable. We booked by phone, following the hotel web sites's advice to "book direct for the best deals" and were quoted a better price than was offered online (online bookings from the web site go through booking.com). We've stayed at a couple of other hotels in Llangollen, and all seem to have their pros and cons. We would certainly consider Bryn Howel for another visit.

Stayed May 2014, travelled as a couple
Helpful?
Thank steve11Manchester_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
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English first
Newcastle
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 May 2014 via mobile

We enjoyed our stay in this country manor hotel. The rooms are clean and very comfortable. We loved the oak panelling and period furniture. We found the staff to be very friendly, helpful and welcoming.We had dinner, bed and breakfast which was delicious, and reasonably priced. We booked directly with the hotel reception.
The hotel is a short drive out of the village, but this means that there is a very large parking area. The grounds are beautiful. There is an adjacent canal towpath.
If you stay at this hotel you will not be disappointed as long as you remember that it is period, country style.
We look forward to staying here again.

Stayed May 2014, travelled as a couple
Helpful?
Thank NewcastleAngela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromley, United Kingdom
Level 5 Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 6 May 2014

Having last visited 30 years ago for our weeding celebration it was so pleasant to return and receive a warm welcome. The room was spacious, clean and supplied with all of the necessary comforts. The view is worth the million pounds! (Rm8) The décor a little dated and some places looking tired. Sadly, a little musty odour in the stairwells even thought an air fresher was hidden on the shelves. Breakfast was most hearty and ticked all the boxes. The booking via Laterooms.com was also a pleasant surprise.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SteveMoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
100 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 May 2014

A very adequate hotel, comfortable, certainly very warm. grounds are beautiful and relaxing, well maintained. However the place lacks the most basic customer comforts (and service).

Notwithstanding, I have two basic quirms with my experience....

Wi-Fi is virtually non-existent outside of the lobby area, whilst they have specified that it is available in public areas, with the technology being so affordable these days and so easy to set up, I cannot understand why hotels will not offer this as standard - especially a hotel as highly rated as this.

Staff attitudes were 'luke warm' (I remember seeing another review complaining about staff). It all started with a dispute over the phone about the room rate. The member of staff argued that the rate advertised had changed and "should have been taken down by now".

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HarjBirmingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
west midlands
Level 5 Contributor
77 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 6 May 2014

We had a bit of trouble finding this hotel but it is in a very tranquil setting in the counrtyside.We were made to feel welcome as we checked in.Our room was quite small with a limited view from the window .The tv was small with limited channels ,there was dust in certain areas and the table lamp didnt work.There was also stains on the bedding,but not where we had to lie on.The bathroom was clean but narrow.Having mentioned the downside we had a lovely meal in the bar and the grounds were beautiful.When we had our breakfast the next morning the cooked breakfast was just warm and we dont like our coffee strong but it was really weak.This hotel could be so much better.

Room Tip: some rooms have limited views
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grey56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Froncysyllte, United Kingdom
Level 3 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 April 2014

Stunning grounds and wonderful views across part of the Llangollen canal. Lovely welcome. Friendly atmosphere. Room large and well appointed. On suite best for very long time. Beautiful carved wood bed and very comfortable. Had taken notice of our request for no feathers in room which is the first time in our many worldwide travels that we felt safe and relaxed. Lovely evening meal in dining room unhurried and relaxed with attentive but not intrusive staff. Good nights sleep followed by good breakfast again unhurried and relaxing. Made to feel truly welcome despite only one nights stay. On departure felt like special guests. Would definitely return and most definitely recommend.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Wales, United Kingdom
Level 3 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 April 2014 via mobile

Stayed here for a one night stay with my partner and will definitely return again. Hotel is located in a beautiful location and the charm and character of the hotel, accompanied with the stunning views led us to thoroughly enjoying our relaxing and comfortable stay.

As with all older hotels, some parts do look very tired and definitely require updating and modernising including the blinds and curtains in the restaurant, televisions in the room as well as the old net shower curtain in the bathroom. However the positives definitely outweigh the negatives. The bed was extremely comfortable and the quiet and comfortable surroundings, as well as friendly staff and delicious food made our one night stopover very enjoyable.

We look forward to visiting again and The Bryn Howel Hotel definitely keeps a warm welcome in the hillside!

Stayed April 2014, travelled as a couple
Helpful?
1 Thank ellenthom15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bryn Howel Hotel

Property: Bryn Howel Hotel
Address: Bryn Howel Lane, Llangollen LL20 7UW, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Llangollen
#4 Family Hotel in Llangollen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bryn Howel Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Bryn Howel Hotel the most perfect setting for your perfect day, Set in the spectacular Dee Valley, alongside the Llangollen Canal absolutely outstanding views, Our aim is to provide perfect service and excellent food to all guests regardless of your choice of dining be it in our famous lounge bar with its oak wood paneled surround and blazing open fire, to the amazing Ceder Tree Restaurant both of which have undergone major investment. Our award winning team of chefs are here to cater for your requirements, What ever they may be. The service team have undergone intense training to ensure your requirements are carried out to the letter, we pride our reputation on our standards of service, refer to Facebook or TripAdvisor for your satisfaction. ... more   less 
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Also Known As:
Bryn Howel Llangollen
Bryn Howel Hotel Llangollen, Wales

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