We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Views, at least 11 out of 10”
Review of Chainbridge Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Chainbridge Hotel
Ranked #1 of 10 Hotels in Llangollen
Certificate of Excellence
Stourbridge, United Kingdom
Level Contributor
161 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Views, at least 11 out of 10”
Reviewed 8 July 2014

Wonderful location, with room and balcony overlooking River Dee. Friendly staff all over hotel, and a plus to have a freshly cooked breakfast to order instead of the usual tired buffet.
Only looses a point for having no hotel wide wi fi.and a TV high in a cupboard.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Jon A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 9 July 2014
Many thanks for your review and for your comments.

I appreciate that Wifi is becoming more important to guests, and while we are happy to offer Wifi free of charge in the hotel's public areas, it is something we will look at in the future in terms of its availability in more areas of the hotel.

I am so pleased that the hotel's wonderful location, and our friendly staff and good food, met with your approval.

Kind regards
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

789 reviews from our community

Traveller rating
    335
    260
    101
    47
    46
See reviews for
137
464
16
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (305)
Date | Rating
  • English first
  • German first
  • Any
English first
lytham st annes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 July 2014

Stayed at the Chainbridge Hotel for 2 nights, the views are fantastic, the breakfasts are superb, the rooms, well there has to be a fault somewhere, viewed 2 rooms and both we found to be very small, one chair, TV in a cupboard at ceiling height, no hooks or shelves in bathroom, the 10p sized soap for 2 nights, only 1 power socket available for kettle or whatever,. But then to compensate, the veranda was unique with the previously mentioned views. Our room was accessed via 5 fire doors, an essential we know but freshness between sections left a lot to be desired.
The restaurant again offers the views, the breakfasts as mentions are superb, but diner was very disappointing and equated to poor "Pub Food".
Overall it was good value for money but would not have minded paying more for larger rooms etc' and decent evening menus.

Room Tip: Choose a 1st floor room especially if you have heavy luggage to carry
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank clothbomber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 9 July 2014
Thank you for taking time to post a review following your recent stay.

I'm disappointed to read there were elements of your stay that you felt were not as good as you had expected, for example the food, which you will see from other posts is usually well received and commented on. With that in mind I will be sure to look back to your booking and see what issues there were and how these can be resolved.

Of course the hotel's location is a wonderful asset, and we will continue to work hard to ensure that our guests can enjoy it safe in the knowledge that all the other aspects of the hotel and their stay will be as easy to enjoy!

Kind regards
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
harrogate
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 7 July 2014

We last stayed here in 2011 and commented then that with quite a bit of investment this could be a lovely hotel. Having read some more recent reviews we decided to have a look for ourselves and were pleasantly surprised with the changes that have been made.

The river has always been stunning but it is so much nicer to enjoy it in lovely surroundings . The room we stayed in was one of the larger ones and has been nicely furnished and decorated. The bar and reception area were so much nicer, with lovely seating areas. Even the entrance is so much nicer, you don't have to go in next to the bins any more!

We did have a bit of a problem on arrival as our booking had been lost. This was quickly sorted out though and to our satisfaction.

The very nice receptionist said that the hotel is still a work in progress and there are ceratinly some areas that still need attention. A couple of tiny niggles like no towel rails or hooks in the bathroom, the shower wouldn't stay up (didn't report it and I'm sure if we had it would have ben sorted) and no sockets near a mirror - but none of that detracts from what a lovely lovely place it is. Thoroughly enjoyable weekend, thank you.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TommoHarrogate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 9 July 2014
Thank you for your review and for commenting on how the hotel has improved since your last visit in 2011. You're quite right that the hotel was in dire need of investment, and since taking on the hotel in June 2012 a significant amount has been done to improve it. We are delighted by the response we have had, and that guests are enjoying the hotel and its wonderful location, and we are keen to continue the work to further enhance the hotel.

We hope that you will be returning again to enjoy some R&R with us here in Llangollen, and thank you again.

Kind regards
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cwmbran
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 July 2014

We revisited the Chainbridge Hotel 2 years after our 1st visit when the new owners took over. This visit really opened our eyes to the improvements that the new owners have made.

Bright tastefully decorated reception rooms and bedrooms.

Beautiful bedroom suite overlooking the River Dee, where we could enjoy a drink before dinner and just relax and watch the fast flowing river and the steam trains on the viaduct opposite our hotel balcony.

Janet Jackson the chef is a fantastic chef and nothing is too much trouble for her we arrived on a Sunday and had a lovely presented Roast Dinner in the evening.

Plenty of choices on the menu and all the ingredients are locally sourced, breakfast were lovely and all meals were piping hot. To sit in the dining room literally over the River Dee was relaxing and awesome.

The other side of the hotel backed on to the canal where horse drawn barges stopped to let you do the short stroll to horseshoe falls which is beautiful.

Lastly a big big thank you to all the staff from chambermaids to receptionist who made our stay so unforgettable. Thank you we are looking forward to our next visit.

Room Tip: Pay the extra for a suite
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacquiCwmbran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 9 July 2014
Many thanks for posting your review. We're thrilled that you enjoyed your stay so much. It's wonderful to receive positive comments from guests such as yourselves, who knew the hotel prior to any of the refurbishment and alterations being made.

I am very glad that all of the staff in every department were keen to help and enhance your stay, and that the food was so pleasing.

We are blessed with a truly unique location and we are so pleased that you enjoy it and will be returning again in the future.

Kind regards
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 July 2014 via mobile

The best hotel in the area by far, had a lovely walk from Town up the canal tow path to this sparkling hotel.
It's had a major refurb and everything about the place is classy, the owner really knows his stuff.
Set in an absolutely unrivalled position, everyone who has the chance to stay here should, perfect for big events too !

Stayed July 2014, travelled with friends
Helpful?
Thank stephenlyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 9 July 2014
Thank you very much for your generous words. We're delighted that you enjoyed your time with us here at The Chainbridge and that you approve of all the work that has been undertaken to improve the hotel.

We look forward to welcoming you back at some point in the future.

Kind regards
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llandudno, Conwy North Wales
Level Contributor
62 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 July 2014

First of all consider what you normally pay for a bog standard B & B. Pay the same price and feel that you have been transported into an oasis surrounded by water with jaw dropping scenery everywhere you look, especially out of your bedroom window. The staff are so wonderful, smiley and friendly. Very special thanks to Janet , Neil in the kitchen (gorgeous, freshly cooked breakfast) and to Brittany for being so welcoming and for showing us round, nothing was too much trouble.
The room was freshly decorated with shower over bath and spotlessly clean. The view off our balcony was incredible.
The evening meal was superb especially once again considering pub priced food in a lovely restaurant with breath taking views. They also keep a very good pint.
A real home from home atmosphere and exceptionally good value for money.
Many, many thanks
We will return.
Mark and Heather.

Room Tip: Balcony rooms have amazing views . You can hear the river but it is worth it.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank marko05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 3 July 2014
Thank you for your exceptionally positive and pleasing review following your stay here at The Chainbridge. We are always delighted that guests enjoy the hotel as you have, and I am very pleased that all of the staff contributed to your experience here in Llangollen. We are blessed with a truly unique and incredible location, and we hope that the things you mention - good, friendly, pleasant staff, quality food, decent beer and of course comfortable and clean rooms - will ensure people visiting us here enjoy their time as much as you did.

We very much look forward to welcoming you back.

Kind regards
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2014

We went for my mums birthday the hotel, staff,service and food was excellent, our room was lovely but the twin beds were very uncomfy, not enough plug sockets either. The location was stunning as were the views, the staff could not do enough for us we have ha a Fabulous stay and have now booked for NYE.
I could quite happily go and stay there on a regular basis to re-charge my batteries as they say! Fabulous all round .

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janeybonbaney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chainbridge1, Owner at Chainbridge Hotel, responded to this review, 27 June 2014
Thank you for such a positive and pleasing review - we're delighted that you enjoyed your stay when you were here for your mother's birthday.

We will be sure to look at the beds (as it is, of course, important that our guests get a good night's sleep when they are with us) but we are very pleased that you were so happy with so many of the hotel's aspects, and that the staff looked after you wonderfully.

We do indeed have many guests that stay on a regular basis for some R&R, though I don't think you'll get too much of that when you join us for New Year's Eve, which is always a fun night.

All the best
Seamus
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Llangollen hotels
0.5 mi away
White Waters Country Hotel
White Waters Country Hotel
#2 of 10 in Llangollen
751 reviews
1.2 mi away
Royal Hotel
Royal Hotel
#5 of 10 in Llangollen
457 reviews
3.3 mi away
Bryn Howel Hotel
Bryn Howel Hotel
#7 of 10 in Llangollen
527 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Abbey Grange Hotel
Abbey Grange Hotel
#9 of 10 in Llangollen
246 reviews
1.3 mi away
Gales Of Llangollen
Gales Of Llangollen
#3 of 10 in Llangollen
263 reviews
1.3 mi away
The Hand Hotel
The Hand Hotel
#4 of 10 in Llangollen
381 reviews
Show Prices
Show Prices
Show Prices

Been to Chainbridge Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Chainbridge Hotel

Property: Chainbridge Hotel
Address: Berwyn, Llangollen LL20 8BS, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#1 Family Hotel in Llangollen
#2 Romantic Hotel in Llangollen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Chainbridge Hotel 3*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Priceline and Odigeo so you can book your Chainbridge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chain Bridge Llangollen
Hotel Chain Bridge
Chainbridge Hotel Llangollen, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing