We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“MY FAVOURITE HOTEL IN LLANGOLLEN”
Review of The Hand Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
The Hand Hotel
Ranked #5 of 10 Hotels in Llangollen
Reviewed 20 February 2014

My family and I have been staying at 'The Hand' on a regular basis over the last four years. To be honest, for value, service, cleanliness and general atmosphere the 'hand' cannot be beaten in Llangollen. The rooms are always clean, the staff totally professional and yet friendly. The local knowledge of the reception staff is second to non; but more importantly they have TIME for the person at the desk or table. Nothing is rushed. If you need a totally relaxing and friendly hotel, then choose 'The Hand'
I also believe that both the Rotary Club and the Probus Clubs of Llangollen both meet and eat there, so that speaks for itself

Room Tip: Rely on the staff, explain your needs and if possible they will be met
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (402)
There are newer reviews for The Hand Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

212 - 218 of 402 reviews

Reviewed 9 February 2014

We did not stay here but did go in for a drink and lunch the food was excellent the staff very friendly, service was great and it was great value for money. There is a large menu with plenty of choice and all freshly made, I would consider staying here in the future if we take a trip to llangollen.

  • Stayed: February 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
3  Thank juemar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2014

my partner and i have just returned from a lovely weekend at the Hand Hotel. We decided to to spend a little time away from the hustle and bustle of city centre's and stag and hen do's!!! Llangollen seemed ideal. After reading reviews and considering price, we opted for the hand, the reviews were a bit of a mixed bag, but we decided to go for it. Glad we did, whilst the building is old, and showing signs of its age it only added to charm of the place . Staff at arrival could not do enough,bedroom clean, and breakfast excellent.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank biggiraffe27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

Me and my partner arrived at The Hand Hotel in Llangollen on a saturday afternoon last month. We booked a week before arriving. I took the previous poor reviews as a pinch of salt as I do love hotels steeped in history and full of charactor. I don't mind out of date decor as long as it's clean! But I regret it now so much!
The so called "80 available car parking spaces" carpark was full and there was other cars blocking people in! We parked along side the garages. My boyfriend said that when there's a space available he'll move the car and which he did. But it still wasn't a good first impression.
There was a black door mat wedged between the reception door?! The reception was a bit drap and dull with finger prints on the windows. We had to wait around 10 minutes for a member of staff to turn up. He looked rushed and rather stressed as he was dealing with the bar too. We were given our key and pointed to our room. But the signs were helpful.
We got to our room and it was cold and smelt rather musky. There was stained carpets, stained bed covers, no shampoo or soap ect, curtain partly hanging off, peeling wall paper, shower like a drip which took a while to heat up, stained tea cups and the heating was just awful! The electic heater did eventually heat up but gave off an awful burning smell! I was rather scared to leave it on! So we had a cold room for the night! As I've previously stated I can handle old, out of date decor but when it's not clean it's a different story.
Coming from the carpark and the hotel it seemed rather full so I thought it would be fully booked, so I didn't even ask to be moved. And I didn't fancy trying to find the extra busy staff, who would probably find it too much of a bother.
We spent the evening around Llangollen, and hand a lovely meal in the Corn Mill. We came back to the hotel around 11pm. The band were still playing really loud! The bar was full of locals who came across really rough! And rather hostile! So we had the one drink and went back to our room. The band didn't stop until 1am! So we had a restless nights sleep and it didn't help with the hard matress!
Breakfast was ok but the sausages were really over cooked and were awfully salty! But the staff were surprisingly polite.
overall I wish I took the bad reviews in to consideration and didn't book at all!!
It's a shame as the location is beautiful and the hotel does have charactor. It just needs a facelift and a re-vamp for the rooms, decor, staff and facilities.

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
8  Thank weekends12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 February 2014

We went for the carvery lunch on the first Sunday of the month as they have live jazz in the bar as well. We really enjoyed it! The roast beef and Yorkshires were particularly great, and the veg was not overcooked. The quality of the trad jazz in the bar was fantastic and I would recommend it as a place to go for a lunch venue that has quality, isn't expensive and has a great atmosphere on that first Sunday of the month.
I really hope the management get the door from the car park fixed. We couldn't get in! Glad we did though...

  • Stayed: February 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank jowrightSomersetUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2014

24th jan 2013.hi place it self was ok with a view of the river.and room ok.but breakfast at 9.20.am.awful.a bit of burnt bacon ,scrambled egg ,uck.,not sure how long it had been there.a black pudding.i couldnt cut it with knife and fork.so decided to pick it up and bite but teeth wouldnt go through.the young girl promised some fresh toast but it didnt arrived.my boyfriend tried to cut his but flew accross the floor.we decided to walk down and had brakfast near the lottory shop.in cake near over looking the river .with the lovely people who run it ,,.

Room Tip: room 16.a river view.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bettercup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2013 via mobile

I've stayed at the Hand a couple of times when in Llangollen. One of the 'treats' we like to repeat is having a Christmas drink in the lounge room, it's full of beautiful leather chairs, always beautifully decorated with a festive feel & a roaring open fire to warm yourself by so, when booking to stay elsewhere, simply because the room we like at the Hand is a little worn & tired, rubbish heating in the room, we promised ourselves a visit to the hand for a meal & drink.
We went on the day the Christmas lights were being turned on.
1. Arrival- no Christmas tree by reception which we have always commented on.
2. No staff- bar man appeared to be responsible for everything that day.
3. Very empty, no atmosphere, the lovely room closed off.

Such a huge difference to when we have been before. What's happened???

  • Stayed: December 2013
    • Location
    • Cleanliness
3  Thank tsniggyCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Llangollen hotels
0.1 mi away
Royal Hotel
Royal Hotel
#6 of 10 in Llangollen
488 reviews
0.9 mi away
White Waters Country Hotel
White Waters Country Hotel
#2 of 10 in Llangollen
774 reviews
2.1 mi away
Bryn Howel Hotel
Bryn Howel Hotel
#7 of 10 in Llangollen
542 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Gales Of Llangollen
Gales Of Llangollen
#3 of 10 in Llangollen
275 reviews
1.3 mi away
Chainbridge Hotel
Chainbridge Hotel
#1 of 10 in Llangollen
811 reviews
1.9 mi away
Abbey Grange Hotel
Abbey Grange Hotel
#9 of 10 in Llangollen
263 reviews
Show Prices
Show Prices
Show Prices

Been to The Hand Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hand Hotel

Address: The Hand Hotel Bridge Street, Llangollen LL20 8PL, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 10 Hotels in Llangollen
Price Range: £55 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hand Hotel 4*
Number of rooms: 58
Official Description (provided by the hotel):
Standing above a beautiful stretch of the River Dee close to the centre of the pretty market town of Llangollen. The Hand Hotel with its stunning riverside garden, old world charm, ample free parking and home cooked food from our popular restaurant, is ideal for romance, for families, and groups, whether private or business, as well as for your wedding or conference. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo and LateRooms so you can book your The Hand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hand Hotel Llangollen
The Hand Hotel Llangollen, Wales

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing