Just spent last Saturday night at Gales, first impressions were good and it is quirky hotel. We were allocated Room 11 at the top overlooking the car park. Nice big room with a very comfy double and one single bed. Bathroom tiny and you can just about turn around in a very small shower cubicle. Shower gel dispenser in the shower and soap dispenser by the sink not refilled and very difficult to operate. It was a beautiful day and the sun was pouring through the window so we decided to shut the big heavy curtain. Within a minute the rail came crashing down from above the window pulling the very tiny fixings straight from the wall. We immediately reported it and went out. We got back to our room quite late to be very disappointed as we found the curtains were still lying on the floor. No note of apology, nothing. I pulled down the sash window down and made a makeshift job of making our room private. however with the window open we had to suffer the noise from rowdy people at the back of the hotel until well after 2am. Once it went quiet we had a reasonable night. We woke up to a glorious Sunday and we were looking forward to breakfast. However to our dismay there was a little notice on all of the tables stating if you wish to have a cooked breakfast it was £5 extra. Maybe we overlooked it during the booking process but it was not very clear that it was bed and continental breakfast. The continental breakfast selection did not look up to much but the cooked breakfast was excellent. Then we checked out and listened to a chaps views about using booking sites and how much money they make and if we had booked directly we could have had a free bottle of wine with an evening meal. Right we thought now is the time to remind the hotel of our curtain issue. The chap seemed unaware we had reported the issue the evening before and offered a lukewarm apology, and no more.
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- Also Known As:
- Gales Hotel Llangollen
- Gales Of Llangollen Wales