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“Adverage”
Review of Abbey Grange Hotel

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Abbey Grange Hotel
Ranked #9 of 10 Hotels in Llangollen
Reviewed 13 May 2014

Stayed at the hotel for one night .. Nice location , room basic but clean , view not very good , little disappointed as no Tea or coffee in the room .
Ate in the dining room in the evening and quite enjoyed the meal however Breakfast was a bit disorganized and service was slow , my partner had eaten his breakfast before i was served mine , we had to ask for tea . Sadly on the whole it lacked a personal touch.

  • Stayed: May 2014, travelled as a couple
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1  Thank harris27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 - 154 of 266 reviews

Reviewed 30 April 2014

Booked hotel as declared dog friendly but no facilities for dogs provided. Charge for dogs added to bill on arrival which was not declared on booking. No one in reception despite bank holiday. Dark unwelcoming fly buzzing reception area. Welcome tepid. Despite email to inform of disabilities no response to say there was no lift. Access to room difficult due to more steps and spring loaded doors. Had informed Hotel of SEVERE allergy to feathers and on arrival was told no feathers in room BUT, this was not the case as there on the bed were 2 feather pillows which were grudgingly replaced. Room was small with views over cow shed and washing line and unable to open window due to stink from farm. Carpet was filthy with recent vomit stain inadequately cleaned. Fixtures and fittings covered in layers of dust. Toilet seat broken. Hole in bath. Shower curtain dirty. Bed gave off a cacophony of noise, mattress wafer thin and unbearably uncomfortable. Appeared to have old blood staining on counterpane. Noise from downstairs door creaking and banging until the small hours added to the impossibility of sleep resulting in worst night sleep for a very long time and effectively spoiling our bank holiday Monday .Breakfast adequate but single waitress harried. No one around on check out to discuss all of above problems. Would not recommend this hotel at all and will definitely not return. In fact this following weekend stayed nearby in sumptuous room and wonderful welcome and atmosphere for less money.

Room Tip: Don't bother
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  • Stayed: April 2014, travelled as a couple
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2  Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014

Booked online at Booking.com and stayed with the family for night. Very friendly staff who came and chatted with us.They brew their own beer and have a restaurant.Beautiful views in all directions , 1 mile out of Llangollen and near the horse shoe pass.Room was very big with all the things you need , very comfortable.Breakfast included which was very good.Great for kids as there is a play area , chickens , peacocks wandering about and a very chatty parrot in the bar.Enjoyed the stay and would recommend it highly.

Room Tip: Room 7 was ours , large and comfortable
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  • Stayed: April 2014, travelled with family
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Thank Keith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2014

Booked here for 2 nights as, from the pictures, it was in a beautiful location on the Horseshoe Pass Road. When we arrived, there was no-one on reception, but someone came when we went looking. It all looked rather dingy. However, our room was large and warm and the bed comfortable. We decided to eat in the hotel that night and dutifully went down to the bar for a pre-dinner drink. The bar area looked like a chaotic office with paperwork and invoices spread out over several surfaces (including the bar). Paint and plaster were peeling off one wall and the carpet needed a good vacuuming. I asked for a Gin and Tonic and it took the young girl ages to come and tell me that they hadn't any ice!!!!!. The restaurant was a separate room from the bar, but was very basic and also rather dingy. The meal was enjoyable and tasty and the young lad who served us was very pleasant.
Next morning, the shower was only a dribble and took ages to get warm. Breakfast took rather a long time to come - 45 minutes and was fried hard . When we requested more coffee, we were told that there was no more filter coffee but we could have instant. The poor woman was Eastern European and was doing her best and was obviously conscious of the hotel's shortcomings. There was no evidence of the owner/manager at any time. Needless to say, we didn't eat there on our second night and left early the next morning.

  • Stayed: March 2014, travelled with family
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2  Thank 927Gail_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

Arrived Friday 21st march 2014 the lady behind the bar had only been working there 4 days and called the proprietor for help She did not even acknowledge us and proceeded to insist payment for the stay was made there and then. We were not made to feel welcome at all and the proprietor made no effort to acknowledge us even though we were the only people spending any money. As the weather turned and was raining heavily we decided to stay and eat. The food was poor and the breakfast was terrible. Having waited an hour and a half for it to arrive it was scant and of poor quality.
The rooms are outdated and the furniture is falling to pieces. The radiator could not be switched on and the room was cold. There is carpet in the filthy bathroom and I dare not look to closely. Bloodstains were found on the duvet cover. You can hear every noise from the room next door from them switching on the light switch to using the toilet. We had booked for 2 nights but after the first night we could not bare to stay the second night and left as quickly as we could.
Thank you for ruining our friends 50th birthday!

Room Tip: Do not use this hotel
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  • Stayed: March 2014, travelled with friends
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3  Thank tina g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

We arrived late and needed dinner. After eating a disgusting steak for £16 we went up to our room. They upgraded us to their best room which was nice of them. It's the one with the four poster bed. The room was gross and needed every upgrade. As my girlfriend counted the pubes in the bathroom all I wanted to do was leave in the morning. We couldn't as it was booked through a website and we had checked in. WE DIDN'T EVEN COMPLAIN AS IT WAS THAT BAD it would need a professial commercial clean and many other tradesman (plumbing, plasterer, decorator, carpetener, etc). We stayed out as long as possible! The whole pub smelt like something died! Dunno how this place has received OK to good reviews! Must be there friends. Hotel hell candidate!
Staff was friendly though.

Room Tip: Lord moreton. Simple but clean and reliable
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  • Stayed: February 2014, travelled as a couple
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3  Thank FLETTSTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

checked in, went through to stairs and it smelled like the sewers. Room seemed ok at first glance although decor was dated but checked out 30 minutes later. My wife is not a snob but she just couldnt face sleeping there after she found wee stains all over the toilet, used tissues the back of it and stains on the bed cover which were coming off with a baby wipe which proves they had not been washed. Should of complained but doubt if it would of made a difference and just wanted to get away quickly.
Maybe we were unlucky and it was housecleaners day off. Ok if you you are happy to rough it but being our anniversary weekend we wanted something better!

  • Stayed: February 2014, travelled as a couple
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Thank qwerty999999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Abbey Grange Hotel

Address: Horseshoe Pass Road, Llangollen LL20 8DD, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #9 of 10 Hotels in Llangollen
Price Range: £53 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Abbey Grange Hotel 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Abbey Grange Llangollen
Abbey Grange Hotel Llangollen, Wales

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