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“EXCELLENT VALUE FOR MONEY”

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White Waters Country Hotel
Ranked #2 of 10 Hotels in Llangollen
Certificate of Excellence
Reviewed 26 January 2011

this was our second stay at the White Waters Hotel, my Wife & I stayed Sunday night for dinner, bed & breakfast. From the greeting at reception when we first arrived nothing was too much trouble to make our stay as comfortable as possible. We booked a room with a view over the River Dee & the view was incredible. Both the evening meal & the breakfastl in the restaurant were superb. If you like your real ale, they served an excellent pint of Wainwrights. If you want an excellent value for money hotel this is the place for you, please ignore previous negative comments. We will be returning for another stay very soon.

  • Stayed: January 2011, travelled as a couple
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Thank lLiverpoolSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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677 - 683 of 796 reviews

Reviewed 25 January 2011

A fabulous setting on the edge of town overlooking the river .... and there it ends! - every possible expense has been spared in renovating this tired old palace. Staff were reasonably friendy and efficient but decor let this place down terribly. even where an effort had been made to renovate it looks as if every item was purchased from a pound shop! - i was in the Ceder room - which was large enough but in desperate need of some tlc!
the menu was so poor we decided to eat out in the evening. the breakfast was a very poor excuse of an offering providing tinned fruit only with the normal boxed cereal followed by a cooked breakfast which consisted of the cheapest sausage possible that only tasted of sawdust, hash brown that was congealed fat and beans that looked like they has been cooking for more than a week! - the bacon and the egg were fine. and we were the only diners in the resteraunt!
Dont get taken in by the website...... just book somwhere else would be my recommendation.

  • Stayed: January 2011, travelled on business
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2  Thank Ian504171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2011

I arrived with my two year old in tow along with my mum who is disabled with my Husband joinging us later in the day. Receptionist a little surly (she said we had booked a double and a single, I said we had booked a double and a double for sole use). Took several trips for me to unload the car (3 x bags & travel cot) all the while watched by two young men from the hatch behind reception who were resting on their elbows watching me stuggle in and then upstairs.

Rooms were nice, great views from our double that overlooked the river (huge bed in a wooden frame but can't remember the name of it). TV wasn't working initially but a call to reception and two trips from a member of staff quickly sorted this. Our nights sleep was a tad warm but this was easily sorted with opening the window a touch and listening to the soothing sound of the river.

We booked an dinner early as we had an energetic and loud (!) toddler with us. We arrived at the restautrant and explained we had booked a table to the young chap stood there and ...................... nothing. He didnt lead us to our table or say welcome so we wandered into the restaurant ourselves luckily to be then pointed to our table by another member of staff who happened to be in the restaurant laying tables. Bizarre!

Food was ok - waiter came to take our wine order but we hadn't been given a wine list and we had to ask for the special priced menu that we had seen advertised on their website.

Whilst it was a bit chilly to sit outside you can imagine this being FAB in warmer months, loads of seating, steps down to the river and amazing views to take in.

Agree re the breakfast - there's a decent choice but we were convinced the eggs were powdered and wholeheartedley agree with the previous sausage comments!!!

We'd come back for a night - Llangollen is lovely and this provides an ok base. A few tweaks would make it a brilliant base.

  • Stayed: October 2010, travelled with family
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Thank minxta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2011

Enjoyed a very pleasant stay for 1 night just before Christmas. Given a very spacious family room with huge double bed and two guest beds. Enjoyed the snowy views over the river. My son greatly appreciated being able to see the steam train for our window. Although outside temperatures were bitterly cold, the room was cosy warm. Staff were very helpful and accommodating. Sadly the spa wasn’t open, however there was copious amounts hot water in the bathroom with a wonderfully powerful shower.
Excellent value for money.

  • Stayed: December 2010, travelled with family
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Thank Emerald12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2011

so warm and friendly, clean, very pretty, would deffently go back. the view are amaising

  • Stayed: January 2011, travelled as a couple
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Thank wilson18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2010

Beautiful hotel with friendly staff in need of updating if it is to be marketed as a luxury hotel. We booked a luxury room (Dinas Barn) for a relaxing break following a hectic christmas. The room was spacious with a very comfy bed and stunning view of the River Dee. It was let down slightly by a cracked tile and damaged ceiling in the bathroom and a general lack of basic accessories such as water glasses and soap! The evening meal in the restaurant was nice if not a little basic and the bar was warm and inviting. HOWEVER............within half an hour of us going to bed the floorboards above our room began creaking as the guests in the room above moved around. The noise was impossible to sleep through and didn't stop until after 1.30am (following two increasing irrate phone calls to the night porter who advised that he would ask the guests to walk around less!) unfortunately the creaking started up again at 6.50am giving us less than 5 hours sleep! The receptionist was very sympathetic on check out but there was no offer of a discount on the price of this 'luxury' room. Therefore despite the potential for this hotel to be everything it claims to be we will not be staying again!

  • Stayed: December 2010, travelled as a couple
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Thank Izzie083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2010

Great Hotel, we went for 2 days in December and it was just lovely. The room was over looking the river Dee and was warm and spacious. The food was very good and all the staff were great. Value for money, great location and top service. We will of course go again. We had to prize our little girl away.

  • Stayed: December 2010, travelled with family
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Thank abbeyview2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about White Waters Country Hotel

Address: Berwyn Street, Llangollen LL20 8AD, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Llangollen
Price Range: £65 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Waters Country Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
White Waters Hotel is a new hotel situated in delightful surroundings overlooking the River Dee and yet located only one mile from the town centre. The ethos of this new hotel is to offer the highest quality of luxurious accommodation and service with a restaurant dedicated to fine dining and an environment to provide that ‘little extra’ that puts it apart from other hotels in the area. It offers 25 bedrooms all with en-suite facilities. ... more   less 
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Also Known As:
White Waters Country Llangollen
Hotel White Waters Country
White Waters Country Hotel Llangollen, Wales

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