Two nights on KGB deal. I have many mixed feelings about this hotel. The potential is enormous but it is just falling short at the moment. On arrival very efficient check in, Room was spacious with a door to a shared balcony. The bathroom light over over mirror was not working. A shower in walk in shower resulted in water everywhere over the floor. Bed very comfy. Wi fi was ok too. The bar area was comfortable with excellent service. Free snacks on bar. The restaurant is where it all falls apart. Food is average. at both dinner and breakfast there was a distinct lack of care for the customer. Nobody checked if food if was ok. Meal was put in front of diner rather than served. I witnessed a table where the waitress brought main out before starter finished causing embarrassment to the diners who felt they had to relinquish their starters. Breakfast too was a bit of a fiasco. Kippers served unappetizingly ( they tasted good). Welsh breakfast disappointing. Toaster needs instructions. The staff were lovely they just need guidance. I would return but would eat main meals elsewhere.
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- Also Known As:
- Cymyran Hotel Holyhead
- Hotel Cymyran Holyhead, Island Of Anglesey