We took the 2.30 ferry from Fishguard to Rosslare last Saturday, due to arrive at 6.00. The crossing was quite rough however that did not compare to the way we were treated when we arrived at Rosslate. For some unexplained reason there was no gang way available to allow foot passengers to disembark. Instead we were told to wait on the upper deck,level 8, for further announcements. After about 20 mins we were told all foot passengers would be taken to the terminal by bus, however because there was only one bus available it would have to make a number of round trips. To catch the bus we had to lug our luggage down to deck 3, that involved about 6 to 8 flights of stairs. Then we had to stand in a smelly stairway for another 20 mins or so waiting for the bus. Finally we were bussed to the terminal, about 400 metres away to meet our friend who had been waiting there since before 6.00. In all, this shambles of a disembarkation process took a little under an hour. No explanation was given for the absence of the gangway.
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