Ordered a prawn cocktail arrived with no bread and butter the waiter didnt even know if bread an butter came with it ...came back with the tiniest piece of baguette the butter was bigger than it obviously just rustled up from the kitchen(quickly to shut us up ) we than had a main meal I ordered a steak medium to well done ...one side of the steak was about one centimetre and the other side bout an inch thick and blood was pouring out ...came to clear tables wasn't even asked if everything was ok I had to complain about the steak ...the waitress went to the kitchen gave a feeble excuse and wasn't really apologetic and asked if we wanted a free drink or a sweet ....didn't want to stay and find out what the sweet was like so obviously we didn't need another drink ..thought that we would have been offered a discount on the bill ....NO ..VERY BAD CUSTOMER SERVICE wouldn't have minded if it was busy there was only bout 12 people in the whole bar.
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- Also Known As:
- Pont-y-Pair Hotel And Restaurant Betws-y-Coed, Wales