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“Great until you see the hygiene rating” 1 of 5 bubbles
Review of Dragon Hotel and Chinese Restaurant

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Dragon Hotel and Chinese Restaurant
Ranked #39 of 48 Betws-y-Coed B&B and Inns
Bolton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great until you see the hygiene rating”
1 of 5 bubbles Reviewed 5 June 2014

enjoyed a really lovely meal at this restaurant but couldn't help noticing that the areas behind the scenes (kitchen and toilets) were not very clean. I then checked the Food Standards Agency website and found that this establishment was awared a 1 out of 5 rating in January 2014 which is dreadful. Nice food until you know that it is prepared in a dirty enviroment with poor food hygiene practices, then you know you won't be returning!

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank guest d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
    41
    25
    6
    5
    11
See reviews for
19
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1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Waterlooville, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 June 2014

My wife and I booked a room for 3 nights in The Dragon in late May 2014. We were given a room but then it was changed for a "better" room. This turned out to be in the adjacent outhouse chalet block, and the first room turned out to be simply the ground floor version of the "better" room! So we moved into our room - already depressed by the outside metal stairway, and veranda approach to the room - we unpacked without speaking as the builders drilling into our outside wall made it impossible. We were astonished that this room bore no relation to the one on the website, and we have no idea where the lovely room was to be found. The same building work caused a layer of dust to settle everywhere. The room itself was, as others have said, reminiscent of a 1960 holiday camp chalet, but dirtier. Something was congealed in the corner of the shower cubicle, one side of the bath mat was dirty or badly stained, the shower head refused to stay where it was put and had to be held in place with one hand while attempting to shower with the other. The toilet was dirty, having something in it left by a previous occupant. The wardrobe was dangerously unstable and in danger of collapsing at any time, the TV can only be viewed from 2 out of 3 of the beds, dirty carpets, and generally (if you haven't guessed) this place is the pits. We moved out next morning, but basically lost our money. We told the owner how disappointed we were, to his utter disinterest and no apology or offer of a refund was made. I don't know where other positive reviewers stayed but find it hard to believe it was in this place. We moved to another B&B down the road (The Afon View) which was everything the Dragon failed to be, and as a hotel The Dragon might be a good restaurant, but given the hygiene of the rooms, I won't be eating there anytime soon either.

Room Tip: Go somewhere else - like The Afon View
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  • Stayed May 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank pup1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
97 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 bubbles Reviewed 19 April 2014

Second time we have stayed here and yet again a fantastic stay. Great location for climbing snowdon or pottering around the town. Clean rooms , friendly service, where the owners would go that extra mile to make your stay that little bit better. Can't fault the food, good portions for the money you pay, with fast and friendly service.

Thank you again for the fortune cookies Peter, we will come back and see you soon. Lee And Dawn.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alton, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 April 2014

When we arrived and not having booked, the restaurant was empty, but our welcome was far from that.

Superb staff, excellent food and in a really nice environment. If I lived local, I'd have to move in as I love good quality Chinese food, this is served up here in abundance!

Well done to all, chef included!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank The_Buster_the_Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 18 April 2014

We stayed at The Dragon B&B/restaurant for two nights starting on Monday 14th April 2014. We booked the room as we planned on doing a bit of climbing on Snowdon & wanted somewhere reasonably priced within walking distance of the centre of Betws y coed so the Dragon seemed like the perfect option. The reviews on here suggested it was good. Unfortunately we were disappointed. The owners were polite & friendly & the room itself (room 5 in the main building) was functional with double bed, TV & tea making facilities. There was a sink in the main room & a shower & toilet in a separate room. The owners have tried to make an effort with decorating but there is a mismatch of styles. The shower was damp & dirty in places, although hot water was readily available. The rest of the place needs sprucing up with a good clean & decorate. It also smells of fried food which is not pleasant especially first thing in the morning. We had a full cooked breakfast and both myself & my partner left most of it as it was not particularly nice (limited choice, cheap ingredients & mainly fried). We skipped breakfast the second morning preferring to go to the Alpine coffee shop in town. We would not book here again. We would prefer to pay that bit more to get a better quality room & breakfast!

  • Stayed April 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Nicola H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Me and my partner on our road trip were lucky to have found The Dragon B&B. It was nothing but pleasurable to be staying in this hotel. We hit the hotel on the new years eve with NO RESERVATIONS!!! with horrible weather and after a long days drive all we wanted was a comfortable shelter and a b&b that was willing to accept us! lol. Dragon Hotel saved us in the nick of time. Peter Yu OWNS the place in a true sense. I have never felt this comfortable before in an alien land (considering i aint originally from the UK). The service was amazingly quick and even in a busy time like the new years, Mr. Yu gave us the desired attention that a traveler/guest could yearn for. The warm welcoming room with basic & essential amenities a tv, coffee/ tea, and wifi were all that we needed. The power shower and the scented towels were an additional luxury. The view from our room of the river opposite on a wet misty morning was very comley & the breakfast simply perfect!

We highly recommend this place for a warm and relaxing stay and a wonderful welcoming host. Cheers Peter Yu. Keep up the good work.. Loved it tons... ! and thank you for the new years gift :) xx

A partners word: As a super cynical partner i actually turned away from the place but when we got in (eventually) i realized my mistake. Thanks a bunch! :D

Room Tip: room 5 anytime... ;)
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Varsha V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

We have been coming to Betws-y-coed for approx 8 years, two/three times a year and without question this is the place to stay. The rooms are basic but clean and comfortable. It can be a little noisy but I'm a light sleeper and it has never been an issue. The reason you come here is because Pete owns it. He is, without question the most attentive host you could wish for. He will spend time to chat with you, asking how your trip is, he gives great recommendations for walks/cycle rides but most of all he does his upmost to look after you. The food is amazing. The best chinese meal I've tasted and the breakfast will certainly keep you going all day. There are nice hotels/b&b's in Betws, but there's no one like Pete to look after you!

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dragon Hotel and Chinese Restaurant

Property: Dragon Hotel and Chinese Restaurant
Address: Holyhead Road, Snowdonia National Park, Betws-y-Coed LL24 0BN, Wales
Region: United Kingdom > Wales > North Wales > Snowdonia National Park > Betws-y-Coed
Hotel Style:
Ranked #39 of 48 B&Bs / Inns in Betws-y-Coed
Price Range (Based on Average Rates): £
Number of rooms: 12
Reservation Options:
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Also Known As:
Dragon Hotel And Chinese Restaurant Betws-y-Coed, Wales

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