just returned from a 3 day stay, initial receptionist was very pleasant and helpful (same cant be said for another one of the receptionists who appeared rather frosty)room at the front of the hotel was lovely and clean, not perfect as there were a few things that could easily have been rectified ( a bit of last occupants rubbish in a draw, no bulb on fitting above dressing table mirror and the bathroom door didn't shut) apart from that it was lovely, spacious, clean and well stacked tea tray(after reading that someone complained about not having enough tea bags, we certainly did).rooms were cleaned every morning, towels replaced and tea tray stocked.
Breakfast was lovely, well presented and arrived very quickly, however once the coffee pot was empty was only offered instant as was told they had run out of filter coffee and as this was still an hour before breakfast ended i thought maybe that could have been rectified for the people coming later.Other than breakfast we didn't eat in the hotel but was still asked for a £30 payment when we checked out for a meal that was apparently charged to our room,but we were given a card to hand in when we wanted to charge anything to our bill and we still had that card so dont know how someone had managed to obtain a meal using our room number.
Apart from a few minor things, i would recommend this hotel and would certainly use it again.
- Official Description (provided by the hotel):
- Family run three-star hotel, cafe, bar and bunkhouse in Betws-y-Coed, Snowdonia. Selected dog-friendly rooms available. All rooms en-suit with tea and coffee making facilities. Food served till late seven days a week. Drying room and mountain bike lock-up available. Walkers, bikers, climbers welcome, suitable for activity holidays. Welsh speaking staff. ... more less
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- Also Known As:
- Gwesty Glan Aber Hotel Betws-y-Coed, Wales