We arrived late, but the staff were so organised and helpful leaving keys in the bar which is part of the hotel. The place looked clean and newly redecorated and our room was lovely. The bed was comfy, a little soft for me, but that is personal taste, table and chairs, hairdryer plenty of storage space and coat hangers in the wardrobe... The bathroom was a little dark, but with a vanity mirror on the chest of draws in the bedroom it really wasn't an issue. The bath has seen better days with damage at the end you stand to have a shower but safe and clean. The room was serviced daily and you could decide if you wanted clean towles daily or use what you already have. You only get two tea bags / two coffee / two decaf coffee which did mean you couldn't have one after a long day hiking and one in the morning, but what a minor thing to gripe about! You can request fresh milk for your tea and UHT comes as standard.
Breakfast was fine... cereal / toast and standard hot options. The hot options seemed a little lacking greasy hash brown, fatty bacon, 'wet' poached egg but nothing awful and wouldn't complain as it was completely edible but I have had better (and in fact on the last day it was considerably better, so maybe an in experienced chef for the first few days?!) We had dinner there on one night and the homemade cottage pie was outstanding, good sized portion, full of flavour and on the 2 for £10 menu! The chilli was ok, but had clearly been microwaved and the burgers were very obviously a pre-bought option from a catering company (brakes / 3663) as were the very poor quality buns and 'plastic' cheese slices. All in all a very mixed bag - if you choose wisely you can have something amazing, I suggest choosing the 'homemade' options!
I would definitely stay here again and would recommend it to anyone.
The staff throughout the stay were very helpful and couldn't do enough to help or make your stay better and I am sure, without a doubt that if we had of mentioned the breakfast or dinner options were not quite as we had hoped that they would have changed them without quibble (but we're fairly relaxed and not overly fussy!)
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Priceline and Hotels.com so you can book your Swallow Falls Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Swallow Falls
- Swallow Falls Hotel Betws-y-Coed, Wales