Having stopped at the shop a couple of doors down from this place so some of my family members could get supplies for our long journey home, I carried on walking to Plas Derwen as we had all planned to eat here.
Upon walking in I saw no staff at all and was desperate for the toilet. I darted upstairs thinking it wouldnt be an issue as we were planning on eating there anyway, when as I came back down stairs I bumped into the owner who said " table for one" I said no, not yet sorry I was desperate for the toilet.
"well you could have asked and not been rude"
Sorry I said, explaining I was 4 months pregnant, couldn't find any members of staff and was desperate. ' That is irrelevant that your pregnant, it was rude and you should have asked' he said.
Upon hearing his disgusting reply and his inability to let me explain or be reasonable, I left telling my family that we would in fact not be eating here. I then went back in and gave the owner/manager a pound coin and said'that's for the inconvenience and by the way you have just lost a table of 8'
Funny that at the time I went in there was not a single customer in his establishment. I wonder why that is!
Horrible man, terrible customer service and certainly will not be returning here EVER!
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