This hotel has to be in one of the most scenic areas in Wales. We have often stoped here for evening meals whilst on route to Holyhead so this time decided to spend a night here. We found our stay a big let down. I did at the time of booking tried to book into the main part of the hotel but the booking would not me do so but was in the Stables which we did'nt mind. On arival there was a note on the reception door saying to press and talk into an intercom, after a few minutes wait someone came over to check us in etc. The room was small and not so warm, heat was not on, bathroom was also small and the bath well if you are 3ft nothing it would have been fine. Furniture was a bit on the dated side with signs of wear bit I will have to say the bed was the most comfortable we have slept in in a long time. We took the option of no breakfast as we felt it was a bit on the expensive side, plenty of options nearby.
Our room was to the front, not a lot of noise from traffic but there was a noisey group and the staff seemed to know them as well, the racket continued untill well after 23.00hrs, if there was a direct dial phone in the room I would have contacted reception but none available.
Check out at 10.00am ?? never came across this time of check out in my life, we carried some of our luggage out and was having a coffee in the smoking area, we were going back in at 10.15 after having had our coffee to get the rest of out luggage and was greeted by domestic staff at the top of the stairs asking are we in room no --- as they were waiting to get in to clean, leaving our cups in and cllecting the rest of our belongings we were almost knocked down in the door way by a member of staff looking into the room and he had a face on him as long as today and tomorrow.
Check out is 10am?? never came across this check out time in a hotel in my life.
Overall we felt it was a let down and not what we expected.
- Official Description (provided by the hotel):
- At the heart of Wales's most popular inland resort and only 10 minutes drive from Snowdon with its mountains and coast. All 18 modern rooms are en-suite and furnished to a high standard with color remote TVs, hospitality trays, double glazing and lift. Bike store and drying facilities on site. Located next door to the famous Stables Bistro Bar with meals served all day, every day and regular entertainment by Jazz band and local Welsh choir. ... more less
- Also Known As:
- Stables Hotel Betws-y-Coed
- Stables Lodge Betws-y-Coed, Wales