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“Small but excellent”

Wrexham County Borough Museum
Ranked #8 of 58 things to do in Wrexham
Certificate of Excellence
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Attraction details
Owner description: The Wrexham County Borough Museum is a museum covering a variety of historical periods ranging from Neolithic right up until the present day. It is a rather popular attraction in Wrexham due to the free admission, as well as being open and suitable to all ages with a number of hands on activities for younger guests. The museum is the home of a large Welsh orientated football collection as well as a variety of local artefacts. The museum often holds special events and/or exhibitions.
Reviewed 29 July 2013

Good information about the area and links up with the Bersham Heritage Centre. For thos who like to do family reseach visit the Arnold Palmer Centre and speak to the staff who will give good advice.

2  Thank Gillian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 - 64 of 74 reviews

Reviewed 22 May 2013

Visited the café and the staff were just rude from start to finish and everything seemed as if it was too much trouble and effort and us customers were a huge inconvenience

Thank RPrince1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan P, Public Relations Manager at Wrexham County Borough Museum, responded to this reviewResponded 13 June 2013

Annwyl gwsmer

We are extremely concerned to hear about your experience at the cafe. We take great pride in providing excellent customer service, so you can imagine the shock we all had reading your feedback. We have never come across anything close to this before, so please help us get to the bottom of it.

Can you please provide the following:
- Date of your visit
- Time of day
- Further details on what exactly happened

Please feel free to phone us with this information if you prefer, and ask to speak with the cafe. 01978 297460.

Diolch

Geraint - Bwtri owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2013

I visited in April 2013 to see the "Holiday of a Lifetime" exhibition, following the exploits of Sir Watkin Williams Wynn on the Grand tour. A subject with obvious local connections, but wider historical significance. It was a delight to see original paintings and artefacts in context, which gave them a fresh significance. The Velvet Suit was stunning. I'm not sure I would have given it a second thought out of context. The twenty-five minute film brought alive the excitement and adventure of the Grand Tour. A stunning impact for such small exhibition. I wish more museums would follow this example.

1  Thank cymroh j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2013

Visited with my children and my mum and dad. Great local history with interactive displays, small but full of interesting info. Staff are extrememly friendly, Chloe and Janet on reception very helpful.
Visited the cafe for lunch, very tasty, homecooked food, well deserved good reputation. Again staff were brill especially Paula. Nothing too much trouble. Will def be visiting again.

2  Thank rachandsarah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2012

I can never under stand why local people do not visit museums gallerys ,we always go where ever we are in the world but to go in for free have a visit wrexham museums are very interesting have a visit there are more in the area .also chirk castle. erdigg lots of free venues in the area lots to see in wrexham

2  Thank DENISE R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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